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مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Issue Information

JOURNAL OF MARKETING RESEARCH
Year:1999 | Volume:36 | Issue:3|Papers Count:1

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Year

Volume(Issue)

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Journal Article

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فارسی Version

Title:

A MODEL OF CUSTOMER SATISFACTION WITH SERVICE ENCOUNTERS INVOLVING FAILURE AND RECOVERY

Author(s):

SMITH A.K. | BOLTON R.N. | WAGNER J.

Journal:

JOURNAL OF MARKETING RESEARCH

Issue Info:

Year:
1999
Volume:
36
Issue:
3
Pages:
356-373

Keywords:

Abstract:

Yearly Impact: مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

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Scientific Information Database

ISSN: 2588-4824

Journal Issue Information

JOURNAL OF MARKETING RESEARCH Year:1999 | Volume:36 | Issue:3|Papers Count:1

JOURNAL OF MARKETING RESEARCH
Year:1999 | Volume:36 | Issue:3|Papers Count:1