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Information Journal Paper

Title

The Model of Customer Co-Creation Experience in Peer-to-Peer Hospitality Industry: MetaSynthetic Approach

Pages

  9-38

Abstract

 With the advent of the sharing eConomy, Peer-to-Peer acCommodations around the world have had much success. These acCommodations offer benefits such as low prices and a variety of services. One of the ways that tourist-friendly Countries have exploited the potential of these acCommodations and can help these acCommodations to operate more successfully is to use the potential of tourist Co-creation. On the other hand, in recent years, special attention has been paid to the Consumption experience in the hospitality industry. Therefore, the purpose of this study is to present a new model using related literature, including the dimensions, determinants, and Consequences of the Co-Creation Experience of tourists in Peer-to-Peer acCommodations. For this purpose, the seven-step Meta-Synthesis method established by Sandelowski and Barroso was used. Sixty-three qualitative articles were identified and analyzed using the Thematic Analysis method. The results identified the six dimensions of Control, learning, Connection, personalization, authenticity, and autonomy as dimensions of the Co-Creation Experience. Also, factors related to the host, factors related to the customer, factors related to other customers and the local Community, factors related to technology, and factors related to the acCommodation were identified as determinants and variables of functional value, Cost value, social value, and experiential value were identified as Consequences.

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    • Cite

    APA: Copy

    DEHDASHTI SHAHROKH, ZOHREH, NASEHIFAR, VAHID, GHADERI, ESMAEIL, & Shoaran, Afra. (2022). The Model of Customer Co-Creation Experience in Peer-to-Peer Hospitality Industry: MetaSynthetic Approach. TOURISM MANAGEMENT STUDIES (TOURISM STUDIES), 17(59 ), 9-38. SID. https://sid.ir/paper/1054173/en

    Vancouver: Copy

    DEHDASHTI SHAHROKH ZOHREH, NASEHIFAR VAHID, GHADERI ESMAEIL, Shoaran Afra. The Model of Customer Co-Creation Experience in Peer-to-Peer Hospitality Industry: MetaSynthetic Approach. TOURISM MANAGEMENT STUDIES (TOURISM STUDIES)[Internet]. 2022;17(59 ):9-38. Available from: https://sid.ir/paper/1054173/en

    IEEE: Copy

    ZOHREH DEHDASHTI SHAHROKH, VAHID NASEHIFAR, ESMAEIL GHADERI, and Afra Shoaran, “The Model of Customer Co-Creation Experience in Peer-to-Peer Hospitality Industry: MetaSynthetic Approach,” TOURISM MANAGEMENT STUDIES (TOURISM STUDIES), vol. 17, no. 59 , pp. 9–38, 2022, [Online]. Available: https://sid.ir/paper/1054173/en

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