FACTORS IN THE DEVELOPMENT OF URBAN TOURISM EFFECTIVE WITH EMPHASIS ON TOURISTS SATISFACTION (CASE STUDY: NOURABAD MAMASANI)

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ZAYYARI KERAMATALLAH; AMANPOUR SAEID; AMIRI FAHLYIANI MOHAMMAD REZA

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Journal: GEOGRAPHICAL JOURNAL OF TERRITORY Year:2013 | Volume:10 | Issue:37 Page(s): 15-31

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Title

FACTORS IN THE DEVELOPMENT OF URBAN TOURISM EFFECTIVE WITH EMPHASIS ON TOURISTS SATISFACTION (CASE STUDY: NOURABAD MAMASANI)

Author(s)

ZAYYARI KERAMATALLAH | AMANPOUR SAEID | AMIRI FAHLYIANI MOHAMMAD REZA | Issue Writer Certificate

Keywords

URBAN TOURISMQ2

TOURISM DEVELOPMENTQ2

SATISFACTION SOURISTSQ2

KANO MODELQ2

NOORABAD CITYQ2

Abstract

As the tourism market becomes increasingly competitive, the importance of customer retention has also increased. Considering that Satisfaction of tourists is one of the important competitive factors and best indices is considered for Guarantee earnings growth. Any size of satisfaction tourist and expectations of tourist be provided to the same amount perform attract tourists and development of tourism. The goal of this research is to analyze and evaluate the satisfaction level of tourists Entered to the Noor abad city in timeframe March 2012 and april 2013. Research Methodology is Descriptive analysis and data collection based on library studies and preparing the tourists entering to the city is Nurabad. In order to measure and evaluate the satisfaction of patients respond KANO MODEL analysis of 16 factors in three categories of basic needs, and Attractive and function is used. Statistical community included 381 tourists as people were selected and the results obtained from the study indicate that tourists visiting the city Nurabad the Attractive needs of his, such as the sense of hospitality of the people by a factor of (0.746) highest satisfaction have. The least satisfaction tourists from tourist status to provide for their basic needs such as quality residence amenities satisfaction index (0.411) and functional needs such as traffic rules and regulations with the consent rate (0453), respectively.

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APA: Copy

ZAYYARI, KERAMATALLAH, AMANPOUR, SAEID, & AMIRI FAHLYIANI, MOHAMMAD REZA. (2013). FACTORS IN THE DEVELOPMENT OF URBAN TOURISM EFFECTIVE WITH EMPHASIS ON TOURISTS SATISFACTION (CASE STUDY: NOURABAD MAMASANI). GEOGRAPHICAL JOURNAL OF TERRITORY, 10(37), 15-31. SID. https://sid.ir/paper/116326/en

Vancouver: Copy

ZAYYARI KERAMATALLAH, AMANPOUR SAEID, AMIRI FAHLYIANI MOHAMMAD REZA. FACTORS IN THE DEVELOPMENT OF URBAN TOURISM EFFECTIVE WITH EMPHASIS ON TOURISTS SATISFACTION (CASE STUDY: NOURABAD MAMASANI). GEOGRAPHICAL JOURNAL OF TERRITORY[Internet]. 2013;10(37):15-31. Available from: https://sid.ir/paper/116326/en

IEEE: Copy

KERAMATALLAH ZAYYARI, SAEID AMANPOUR, and MOHAMMAD REZA AMIRI FAHLYIANI, “FACTORS IN THE DEVELOPMENT OF URBAN TOURISM EFFECTIVE WITH EMPHASIS ON TOURISTS SATISFACTION (CASE STUDY: NOURABAD MAMASANI),” GEOGRAPHICAL JOURNAL OF TERRITORY, vol. 10, no. 37, pp. 15–31, 2013, [Online]. Available: https://sid.ir/paper/116326/en

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