DEVELOPMENT OF QUALITY OPERATION AND RESPONDING TO CLIENT VOICE IN DISTANCE EDUCATION

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HOSSEINI H.

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Journal Paper

Paper Information

Journal: PEYKE NOOR JOURNAL Year:2005 | Volume:3 | Issue:3 (MANAGEMENT) Page(s): 101-112

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Information Journal Paper

Title

DEVELOPMENT OF QUALITY OPERATION AND RESPONDING TO CLIENT VOICE IN DISTANCE EDUCATION

Author(s)

HOSSEINI H. | Issue Writer Certificate

Keywords

QFDQ4

QUALITY FUNCTIONQ4

CLIENT VOICEQ4

DISTANCE EDUCATIONQ3

HIGHER EDUCATIONQ3

Abstract

Up to few previous decades, the products delivered and the services done by organizations, instead of being in agreement with clients needs, were the result of the designers of that organization; in other words, often the clients roles were being only a good consumer and the designer played the roles of client in the process of producing the products. However, with new creative markets, disintegration of trade borders and globalising the economy, this picture has changed, and finally the clients expectation and requirement levels resulted in paying much more attention to their needs.These new challenges are serious threat for those organizations which try to use the old rules and are golden opportunities for those which are flexible and pay attention to variable needs of clients.In this paper we will study the mechanisms which are necessary and critical for quantitative and qualitative development of DISTANCE EDUCATION in twenty – first century, and the applications of QUALITY FUNCTION Development (QFD) in HIGHER EDUCATION.

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APA: Copy

HOSSEINI, H.. (2005). DEVELOPMENT OF QUALITY OPERATION AND RESPONDING TO CLIENT VOICE IN DISTANCE EDUCATION. PEYKE NOOR JOURNAL, 3(3 (MANAGEMENT)), 101-112. SID. https://sid.ir/paper/128701/en

Vancouver: Copy

HOSSEINI H.. DEVELOPMENT OF QUALITY OPERATION AND RESPONDING TO CLIENT VOICE IN DISTANCE EDUCATION. PEYKE NOOR JOURNAL[Internet]. 2005;3(3 (MANAGEMENT)):101-112. Available from: https://sid.ir/paper/128701/en

IEEE: Copy

H. HOSSEINI, “DEVELOPMENT OF QUALITY OPERATION AND RESPONDING TO CLIENT VOICE IN DISTANCE EDUCATION,” PEYKE NOOR JOURNAL, vol. 3, no. 3 (MANAGEMENT), pp. 101–112, 2005, [Online]. Available: https://sid.ir/paper/128701/en

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