THE EFFECT OF SIX SIGMA APPROACH IN REDUCING THE HOSPITAL STAYS OF PATIENTS OF THE ORTHOPEDIC SURGICAL WARD IN FIROOZGAR TEACHING HOSPITAL; 2008

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MALEKI MOHAMMAD REZA; KHOUSHGAM M.; GOUHARINEZHAD S.

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Journal: JOURNAL OF HEALTH ADMINISTRATION Year:2009 | Volume:11 | Issue:34 Page(s): 15-20

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Title

THE EFFECT OF SIX SIGMA APPROACH IN REDUCING THE HOSPITAL STAYS OF PATIENTS OF THE ORTHOPEDIC SURGICAL WARD IN FIROOZGAR TEACHING HOSPITAL; 2008

Author(s)

MALEKI MOHAMMAD REZA | KHOUSHGAM M. | GOUHARINEZHAD S. | Issue Writer Certificate

Keywords

SIX SIGMAQ4

DMAIC CYCLEQ4

TRAININGQ3

LENGTH OF STAYQ3

Abstract

Introduction: The competitive condition of the world is such that the organizations make quality improvement, increase customers' satisfaction, reduce costs and increase productivity. Existence of such environment cause the variety technique and approaches such as total quality management, re-engineering, value engineering, lean production and SIX SIGMA. SIX SIGMA as the newest program of quality management helps organizations toward increasing customer's satisfaction and financial saving. The objective of this research was to shorten the stay of orthopedic patients who had to undergo a surgical treatment in Firoozgar teaching hospital, based on TRAINING DMAIC CYCLE to project team.Methods: Present research is a cross sectional-longitudinal study. The time period of the project was estimated to be seven months. LENGTH OF STAY data before TRAINING (three months) and after TRAINING (four months) collected by patient's dossiers and analyzed by Minitab software, using t-test.Results: The mean of LENGTH OF STAY before TRAINING DMAIC in a sample of 200 patients was 7.915 days and after TRAINING was 6.375 days. Using the mean comparison indicated that there is a significant relationship between TRAINING DMAIC and the mean of LENGTH OF STAY (p-value<0.001).Conclusion: For use of SIX SIGMA methodologies in quality improvement of hospital services, TRAINING is so important. SIX SIGMA TRAINING emphasis on tools learning and DMAIC process that it facilitates the implementation SIX SIGMA in organizations.

Cites

STUDY OF WAITING TIMES IN SHAHID DASTANI'S SPECIALIZED CLINICS OF SHARIATI HOSPITAL USING BY SIX SIGMA MODEL

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APA: Copy

MALEKI, MOHAMMAD REZA, KHOUSHGAM, M., & GOUHARINEZHAD, S.. (2009). THE EFFECT OF SIX SIGMA APPROACH IN REDUCING THE HOSPITAL STAYS OF PATIENTS OF THE ORTHOPEDIC SURGICAL WARD IN FIROOZGAR TEACHING HOSPITAL; 2008. JOURNAL OF HEALTH ADMINISTRATION, 11(34), 15-20. SID. https://sid.ir/paper/130120/en

Vancouver: Copy

MALEKI MOHAMMAD REZA, KHOUSHGAM M., GOUHARINEZHAD S.. THE EFFECT OF SIX SIGMA APPROACH IN REDUCING THE HOSPITAL STAYS OF PATIENTS OF THE ORTHOPEDIC SURGICAL WARD IN FIROOZGAR TEACHING HOSPITAL; 2008. JOURNAL OF HEALTH ADMINISTRATION[Internet]. 2009;11(34):15-20. Available from: https://sid.ir/paper/130120/en

IEEE: Copy

MOHAMMAD REZA MALEKI, M. KHOUSHGAM, and S. GOUHARINEZHAD, “THE EFFECT OF SIX SIGMA APPROACH IN REDUCING THE HOSPITAL STAYS OF PATIENTS OF THE ORTHOPEDIC SURGICAL WARD IN FIROOZGAR TEACHING HOSPITAL; 2008,” JOURNAL OF HEALTH ADMINISTRATION, vol. 11, no. 34, pp. 15–20, 2009, [Online]. Available: https://sid.ir/paper/130120/en

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