A STUDY OF THE QUALITY OF SERVICES PRESENTED IN HEALTH CARE CENTERS OF FARS PROVINCE

Q: How can I download an article?

To download an article from SID, first log in to the site, search for the article title, and click on the 'Download Article' option.

Q: How can I download an ISI article?

To download an ISI article on SID, enter the keyword or article title in the search bar, view the relevant results, click on the desired article, and select the 'Download Article' option.

Q: How can I access the SID database?

To access the SID database, visit SID.ir, create an account, and log in to access scientific resources.

Q: Is downloading articles from SID free?

Some articles on SID are available for free, while others require payment. Details are specified on the article's page.

MOGHBEL BAARZ A.; MOHAMMADI A.

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: Year:2003 | Volume:19 | Issue:2 (38) Page(s): 54-62

Download Full-Text

Persian Verion

View:

2,554

Download:

Cites:

Information Journal Paper

Title

A STUDY OF THE QUALITY OF SERVICES PRESENTED IN HEALTH CARE CENTERS OF FARS PROVINCE

Author(s)

MOGHBEL BAARZ A. | MOHAMMADI A. | Issue Writer Certificate

Keywords

Not Registered.

Abstract

The service quality measurement scale (SERVQUAL) has been widely used in research to measure quality of service. The aim of this paper is to demonstrate the use of SERVQUAL for measuring patient's perception of health care sector quality in Fars Province. The paper also examines the validity and -reliability of SERVQUAL and analyzes its applicability to the health care sector in Fars Province. The results indicate that SERVQUAL appears to be a consistent and reliable scale to measure health care service quality. The results also indicate that perceived health care service performance generally falls short of expectations. Timely, professional and competent services are what patients expect from health care providers.

Cites

References

No record.

Cite

APA: Copy

MOGHBEL BAARZ, A., & MOHAMMADI, A.. (2003). A STUDY OF THE QUALITY OF SERVICES PRESENTED IN HEALTH CARE CENTERS OF FARS PROVINCE. JOURNAL OF SOCIAL SCIENCES AND HUMANITIES OF SHIRAZ UNIVERSITY, 19(2 (38)), 54-62. SID. https://sid.ir/paper/13411/en

Vancouver: Copy

MOGHBEL BAARZ A., MOHAMMADI A.. A STUDY OF THE QUALITY OF SERVICES PRESENTED IN HEALTH CARE CENTERS OF FARS PROVINCE. JOURNAL OF SOCIAL SCIENCES AND HUMANITIES OF SHIRAZ UNIVERSITY[Internet]. 2003;19(2 (38)):54-62. Available from: https://sid.ir/paper/13411/en

IEEE: Copy

A. MOGHBEL BAARZ, and A. MOHAMMADI, “A STUDY OF THE QUALITY OF SERVICES PRESENTED IN HEALTH CARE CENTERS OF FARS PROVINCE,” JOURNAL OF SOCIAL SCIENCES AND HUMANITIES OF SHIRAZ UNIVERSITY, vol. 19, no. 2 (38), pp. 54–62, 2003, [Online]. Available: https://sid.ir/paper/13411/en

Related Journal Papers