DEVELOPING A HYBRID MULTI-CRITERIA MODEL FOR THE SIX SIGMA PROJECT SELECTION

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RAISSI S.; HAMZEH A.; MAKUEI A.

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Journal: Journal of Operational Research in its Applications Year:2012 | Volume:8 | Issue:4 (31) Page(s): 59-70

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Information Journal Paper

Title

DEVELOPING A HYBRID MULTI-CRITERIA MODEL FOR THE SIX SIGMA PROJECT SELECTION

Author(s)

RAISSI S. | HAMZEH A. | MAKUEI A. | Issue Writer Certificate

Keywords

SIX SIGMAQ3

PROJECT SELECTIONQ3

DEMATELQ3

ANPQ3

VIKORQ3

MCDMQ3

Abstract

SIX SIGMA is a data-centric problem-solving methodology and require breakthrough quality improvement and rapid execution occurs most effectively in their environments. So, the amount of resources needed to work on all the defined SIX SIGMA projects in the hopper far exceeds the resources available. Leadership needs to prioritize and make PROJECT SELECTIONs, to make the best use of available resources. Some efforts have been made regarding the SIX SIGMA PROJECT SELECTION problems, but these efforts explicitly assumed that the criteria in the decision process are independent, which is not true in the real world. In this paper, we propose a new hybrid multiple criteria decision-making (MCDM) model, which addresses the correlation among criteria with the aid of the Decision-Making Trial and Evaluation Laboratory (DEMATEL) method to build a relations-structure among criteria. The Analytical Network Process (ANP) is used to determine the relative weights of each criterion with dependence and feedback. The VIKOR method (VlseKriterijumska Optimizacija I Kompromisno Resenje in Serbian, meaning Multi-criteria Optimization and Compromise Solution) is then used to prioritize the SIX SIGMA projects. The proposed model can help practitioners to improve their selection process, particularly when criteria are plentiful as well correlated. Throughout the present study, we employ data from a Turkish logistic company to reveal the proposed performance in comparison with priory delivered by Buyukozkan & Ozturkcan.

Cites

A METHOD FOR PROJECT SELECTION WITH LIMITED RESOURCES FOR THE PRIORITY OF PROJECTS

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APA: Copy

RAISSI, S., HAMZEH, A., & MAKUEI, A.. (2012). DEVELOPING A HYBRID MULTI-CRITERIA MODEL FOR THE SIX SIGMA PROJECT SELECTION. JOURNAL OF OPERATIONAL RESEARCH AND ITS APPLICATIONS (JOURNAL OF APPLIED MATHEMATICS), 8(4 (31)), 59-70. SID. https://sid.ir/paper/164373/en

Vancouver: Copy

RAISSI S., HAMZEH A., MAKUEI A.. DEVELOPING A HYBRID MULTI-CRITERIA MODEL FOR THE SIX SIGMA PROJECT SELECTION. JOURNAL OF OPERATIONAL RESEARCH AND ITS APPLICATIONS (JOURNAL OF APPLIED MATHEMATICS)[Internet]. 2012;8(4 (31)):59-70. Available from: https://sid.ir/paper/164373/en

IEEE: Copy

S. RAISSI, A. HAMZEH, and A. MAKUEI, “DEVELOPING A HYBRID MULTI-CRITERIA MODEL FOR THE SIX SIGMA PROJECT SELECTION,” JOURNAL OF OPERATIONAL RESEARCH AND ITS APPLICATIONS (JOURNAL OF APPLIED MATHEMATICS), vol. 8, no. 4 (31), pp. 59–70, 2012, [Online]. Available: https://sid.ir/paper/164373/en

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