THE EFFECT OF COMMUNICATION SKILLS TRAINING ON JOB-RELATED STRESS OF THE EXPERTS

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KAZEMI SOLTANALI; JAVIDI HOJATOLAH; ARAM MAHBOBE

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Journal: JOURNAL OF NEW APPROACH IN EDUCATIONAL ADMINISTRATION Year:2011 | Volume:1 | Issue:4 Page(s): 63-79

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Title

THE EFFECT OF COMMUNICATION SKILLS TRAINING ON JOB-RELATED STRESS OF THE EXPERTS

Author(s)

KAZEMI SOLTANALI | JAVIDI HOJATOLAH | ARAM MAHBOBE | Issue Writer Certificate

Keywords

COMMUNICATIONQ2

COMMUNICATION SKILLSQ2

COMMUNICATION SKILLS TRAININGQ2

STRESSQ2

JOB RELATED STRESSQ2

Abstract

This paper reports a study of the effect of COMMUNICATION skills training on job-related STRESS of the experts of Shiraz Municipality. The study involved a semi-experimental design with pre-test-post-test and control and experimental groups. A total of 46 experts, sampled from among all experts working in Shiraz municipality drawing on cluster sampling strategy, participated in the study. They were randomly assigned to the experimental (N=22) and control (N=24) groups. To ensure the homogeneity of the groups, demographic characteristics including sex, educational level, age, marital status and work experience of the participants were taken into account. Both groups were pre-tested and then the experimental group received COMMUNICATION skills training. Both groups were administered a post-test and after an interval of one month a follow-up test. The instrument of the study included a questionnaire (HSE) on job-related STRESS with high validity and reliability. The research findings indicated that there was no significant difference between job-related STRESS levels of the groups except for the two subscales “colleagues’ support” and “relationship” at the level of 0.05.

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APA: Copy

KAZEMI, SOLTANALI, JAVIDI, HOJATOLAH, & ARAM, MAHBOBE. (2011). THE EFFECT OF COMMUNICATION SKILLS TRAINING ON JOB-RELATED STRESS OF THE EXPERTS. JOURNAL OF NEW APPROACH IN EDUCATIONAL ADMINISTRATION, 1(4), 63-79. SID. https://sid.ir/paper/168890/en

Vancouver: Copy

KAZEMI SOLTANALI, JAVIDI HOJATOLAH, ARAM MAHBOBE. THE EFFECT OF COMMUNICATION SKILLS TRAINING ON JOB-RELATED STRESS OF THE EXPERTS. JOURNAL OF NEW APPROACH IN EDUCATIONAL ADMINISTRATION[Internet]. 2011;1(4):63-79. Available from: https://sid.ir/paper/168890/en

IEEE: Copy

SOLTANALI KAZEMI, HOJATOLAH JAVIDI, and MAHBOBE ARAM, “THE EFFECT OF COMMUNICATION SKILLS TRAINING ON JOB-RELATED STRESS OF THE EXPERTS,” JOURNAL OF NEW APPROACH IN EDUCATIONAL ADMINISTRATION, vol. 1, no. 4, pp. 63–79, 2011, [Online]. Available: https://sid.ir/paper/168890/en

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