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Title

THE IMPACT OF EMOTIONAL INTELLIGENCE ON THE SKILLS OF EFFECTIVE MANAGERS IN RED CRESCENT SOCIETY

Pages

  44-56

Abstract

 Background: Effective managers are those who take advantages of their emotional capacities and make effective and constructive relationship. In fact, successful managers focus on enhancing EMOTIONAL INTELLIGENCE and emotional nurturing capabilities. Actually, EMOTIONAL INTELLIGENCE is the ability to understand and correctly identify your own and others’ emotions as they are; the ability to use emotions in order to help solve problems and have an effective life; the ability to maintain motivation; perseverance in the face of adversity, regulating the mood and empathy for others. Thus, this study aimed to survey the impact of EMOTIONAL INTELLIGENCE on the skills of effective managers.Method: In this descriptive-analytical study, census method was used with all managers in RED CRESCENT SOCIETY in provinces of Fars, Bushehr and Kohgiluyeh & Boyer-Ahmad (n=153). Data were collected through demographic characteristics, standardized questionnaire in 5 dimensions of EMOTIONAL INTELLIGENCE (subscale individual capabilities consists of self-awareness, self-regulation and motivation (3 dimensions), and subscale social capabilities consists of empathy and social skills (2 dimensions)) and standard questionnaire EFFECTIVE MANAGEMENT SKILLS. Reliability and validity was confirmed and data were analyzed by using software SPSS-21 and descriptive and inferential statistical methods.Findings: According to the findings, there were significant differences between the genders in EMOTIONAL INTELLIGENCE and also work experience in effective managers’ skills (p>0.05). All dimensions of EMOTIONAL INTELLIGENCE had a significant positive correlation with EFFECTIVE MANAGEMENT SKILLS; in addition, EMOTIONAL INTELLIGENCE (r=0.55, p<0.001) had relatively strong and significant positive correlation with the skills of effective managers. EMOTIONAL INTELLIGENCE had the most significant predictive power for EFFECTIVE MANAGEMENT SKILLS (p>0.05) based on hierarchical multiple linear regression analysis with stepwise method, the dimension of self-awareness (Beta= 0.43, p>0.001), empathy (Beta=0.2, p>0.05) and social skills (Beta=0.3, p>0.001) respectively.Conclusion: EMOTIONAL INTELLIGENCE with both dimensions of the social capability, i.e., empathy and social skills, and also dimension of self-awareness from the individual capability play important role in predicting the EFFECTIVE MANAGEMENT SKILLS. Therefore, more planning must be done for social capability and awareness in order to increase management skills.

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    APA: Copy

    AHMADI, SEYED ALI AKBAR, SHOJAIEZADEH, DAVOOD, FAROKHI, MOHAMMAD AMIN, & RAKHSHANI, TAYEBEH. (2014). THE IMPACT OF EMOTIONAL INTELLIGENCE ON THE SKILLS OF EFFECTIVE MANAGERS IN RED CRESCENT SOCIETY. SCIENTIFIC JOURNAL OF RESCUE AND RELIEF, 6(3), 44-56. SID. https://sid.ir/paper/190805/en

    Vancouver: Copy

    AHMADI SEYED ALI AKBAR, SHOJAIEZADEH DAVOOD, FAROKHI MOHAMMAD AMIN, RAKHSHANI TAYEBEH. THE IMPACT OF EMOTIONAL INTELLIGENCE ON THE SKILLS OF EFFECTIVE MANAGERS IN RED CRESCENT SOCIETY. SCIENTIFIC JOURNAL OF RESCUE AND RELIEF[Internet]. 2014;6(3):44-56. Available from: https://sid.ir/paper/190805/en

    IEEE: Copy

    SEYED ALI AKBAR AHMADI, DAVOOD SHOJAIEZADEH, MOHAMMAD AMIN FAROKHI, and TAYEBEH RAKHSHANI, “THE IMPACT OF EMOTIONAL INTELLIGENCE ON THE SKILLS OF EFFECTIVE MANAGERS IN RED CRESCENT SOCIETY,” SCIENTIFIC JOURNAL OF RESCUE AND RELIEF, vol. 6, no. 3, pp. 44–56, 2014, [Online]. Available: https://sid.ir/paper/190805/en

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