INTRODUCING MEASUREMENT INDICATORS OF IRANIAN SPECIAL LIBRARIES WITHIN BALANCED SCORECARD APPROACH

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HARIRI NADJLA; SARAFPOUR SAHAR

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Paper Information

Journal: JOURNAL OF EPISTEMOLOGY (LIBRARY AND INFORMATION SCIENCE AND INFORMATION TECHNOLOGY) Year:2015 | Volume:7 | Issue:27 Page(s): 31-42

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Title

INTRODUCING MEASUREMENT INDICATORS OF IRANIAN SPECIAL LIBRARIES WITHIN BALANCED SCORECARD APPROACH

Author(s)

HARIRI NADJLA | SARAFPOUR SAHAR | Issue Writer Certificate

Keywords

SPECIAL LIBRARYQ3

BALANCED SCORECARDQ1

PERFORMANCE MEASUREMENTQ2

Abstract

Purpose: The purpose of this study is to define PERFORMANCE MEASUREMENT indicators of Iranian special libraries within BALANCED SCORECARD approach.Methodology: At first, PERFORMANCE MEASUREMENT indicators of Iranian special libraries within four perspectives of BALANCED SCORECARD prepared (Resource, infrastructure, Use, Efficiency, Potentials and development) as a checklist by literature review. Then these indicators introduced to 15 experts in knowledge and information science through a Delphi study, and their ideas and opinions were gathered using a multi choice questionnaire.Findings: Consequently, 48 indicators were customized and selected and presented as a checklist.Conclusion: conclusion of this research is introducing measurement indicators of Iranian special libraries within BALANCED SCORECARD approach. These indicators can provide PERFORMANCE MEASUREMENT of special libraries and compare them with similar libraries.

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References

IMPLEMENTATION OF SEARS MODEL: A NEW TOOL FOR EVALUATING ACADEMIC LIBRARIES’ PERFORMANCE

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APA: Copy

HARIRI, NADJLA, & SARAFPOUR, SAHAR. (2015). INTRODUCING MEASUREMENT INDICATORS OF IRANIAN SPECIAL LIBRARIES WITHIN BALANCED SCORECARD APPROACH. JOURNAL OF EPISTEMOLOGY (LIBRARY AND INFORMATION SCIENCE AND INFORMATION TECHNOLOGY), 7(27), 31-42. SID. https://sid.ir/paper/193283/en

Vancouver: Copy

HARIRI NADJLA, SARAFPOUR SAHAR. INTRODUCING MEASUREMENT INDICATORS OF IRANIAN SPECIAL LIBRARIES WITHIN BALANCED SCORECARD APPROACH. JOURNAL OF EPISTEMOLOGY (LIBRARY AND INFORMATION SCIENCE AND INFORMATION TECHNOLOGY)[Internet]. 2015;7(27):31-42. Available from: https://sid.ir/paper/193283/en

IEEE: Copy

NADJLA HARIRI, and SAHAR SARAFPOUR, “INTRODUCING MEASUREMENT INDICATORS OF IRANIAN SPECIAL LIBRARIES WITHIN BALANCED SCORECARD APPROACH,” JOURNAL OF EPISTEMOLOGY (LIBRARY AND INFORMATION SCIENCE AND INFORMATION TECHNOLOGY), vol. 7, no. 27, pp. 31–42, 2015, [Online]. Available: https://sid.ir/paper/193283/en

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