INVESTIGATING THE RELATIONSHIP BETWEEN TOTAL QUALITY MANAGEMENT AND FINANCIAL PERFORMANCE OF BANKS, INSURANCE COMPANIES, AND ACTIVE INVESTMENT COMPANIES IN IRAN

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AHMADPOUR KASEGARI AHMAD; SOODBAKHSH AMIR

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Journal: MANAGEMENT ACCOUNTING Year:2015 | Volume:8 | Issue:26 Page(s): 21-38

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Title

INVESTIGATING THE RELATIONSHIP BETWEEN TOTAL QUALITY MANAGEMENT AND FINANCIAL PERFORMANCE OF BANKS, INSURANCE COMPANIES, AND ACTIVE INVESTMENT COMPANIES IN IRAN

Author(s)

AHMADPOUR KASEGARI AHMAD | SOODBAKHSH AMIR | Issue Writer Certificate

Keywords

TOTAL QUALITY MANAGEMENTQ2

FINANCIAL PERFORMANCEQ2

BANKSQ2

INSURANCE AND INVESTMENT COMPANIESQ2

Abstract

The purpose of this research is investigating the relationship between TOTAL QUALITY MANAGEMENT and FINANCIAL PERFORMANCE of BANKS, insurance companies, and active investment companies in Iran. The studied population is BANKS, insurance companies and investment companies, and due to the limitation of access to the information of all of them and the necessity of obtaining accurate data, 10 BANKS, 5 insurance companies and 16 investment companies which were accepted in Tehran Stock Exchange, were selected as samples. In order to investigate and test the research hypothesis, SPSS and Amos software, Kolmogorov-Smirnov test, structural equations modeling, Pearson correlation and multiple regression analysis were used. The results of this study showed that there is a significant and positive relationship between the seven dimensions of TOTAL QUALITY MANAGEMENT (including leadership, continuous improvement, internal and external partnerships, focus on customer, process management, staff achievements and learning) and FINANCIAL PERFORMANCE, and thus, between TOTAL QUALITY MANAGEMENT and FINANCIAL PERFORMANCE of BANKS and insurance companies and investment companies.

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APA: Copy

AHMADPOUR KASEGARI, AHMAD, & SOODBAKHSH, AMIR. (2015). INVESTIGATING THE RELATIONSHIP BETWEEN TOTAL QUALITY MANAGEMENT AND FINANCIAL PERFORMANCE OF BANKS, INSURANCE COMPANIES, AND ACTIVE INVESTMENT COMPANIES IN IRAN. MANAGEMENT ACCOUNTING, 8(26), 21-38. SID. https://sid.ir/paper/198690/en

Vancouver: Copy

AHMADPOUR KASEGARI AHMAD, SOODBAKHSH AMIR. INVESTIGATING THE RELATIONSHIP BETWEEN TOTAL QUALITY MANAGEMENT AND FINANCIAL PERFORMANCE OF BANKS, INSURANCE COMPANIES, AND ACTIVE INVESTMENT COMPANIES IN IRAN. MANAGEMENT ACCOUNTING[Internet]. 2015;8(26):21-38. Available from: https://sid.ir/paper/198690/en

IEEE: Copy

AHMAD AHMADPOUR KASEGARI, and AMIR SOODBAKHSH, “INVESTIGATING THE RELATIONSHIP BETWEEN TOTAL QUALITY MANAGEMENT AND FINANCIAL PERFORMANCE OF BANKS, INSURANCE COMPANIES, AND ACTIVE INVESTMENT COMPANIES IN IRAN,” MANAGEMENT ACCOUNTING, vol. 8, no. 26, pp. 21–38, 2015, [Online]. Available: https://sid.ir/paper/198690/en

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