SURVEY THE RELATIONSHIP BETWEEN EMPLOYEE ORGANIZATIONAL CITIZENSHIP BEHAVIOR AND STUDENT SATISFACTION (CASE STUDY AREA 13 ISLAMIC AZAD UNIVERSITY)

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GHAREHDAGHI ROSTAM; SHEIKHBAKLOU SARA; MOSAVIAN KHADIJEH

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Journal: IRANIAN JOURNAL OF PUBLIC POLICY IN MANAGEMENT Year:2012 | Volume:3 | Issue:5-6 Page(s): 65-80

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Title

SURVEY THE RELATIONSHIP BETWEEN EMPLOYEE ORGANIZATIONAL CITIZENSHIP BEHAVIOR AND STUDENT SATISFACTION (CASE STUDY AREA 13 ISLAMIC AZAD UNIVERSITY)

Author(s)

GHAREHDAGHI ROSTAM | SHEIKHBAKLOU SARA | MOSAVIAN KHADIJEH | Issue Writer Certificate

Keywords

ORGANIZATIONAL CITIZENSHIP BEHAVIORQ2

STUDENT SATISFACTIONQ2

ALTRUISMQ2

CIVIC VIEWPOINTQ2

RESPECTQ2

Abstract

This study attempts to give important evidence about, the relationship between ORGANIZATIONAL CITIZENSHIP BEHAVIOR and students satisfaction in Islamic Azad University in District 13, with the aim of students satisfaction Promotion, according to ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) in 2013 to present. To this end, 380 employees and 380 managers of employment and employment of students studying in Islamic Azad University, Region 13 cluster sampling method were selected as samples. A questionnaire was used to collect primary data. The results of the study showed that all of the indicators of organizational citizenship and significantly correlated with STUDENT SATISFACTION. All research hypotheses were confirmed. The results and statistical analysis revealed that the relationship between ORGANIZATIONAL CITIZENSHIP BEHAVIOR and STUDENT SATISFACTION has a direct and significant.

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APA: Copy

GHAREHDAGHI, ROSTAM, SHEIKHBAKLOU, SARA, & MOSAVIAN, KHADIJEH. (2012). SURVEY THE RELATIONSHIP BETWEEN EMPLOYEE ORGANIZATIONAL CITIZENSHIP BEHAVIOR AND STUDENT SATISFACTION (CASE STUDY AREA 13 ISLAMIC AZAD UNIVERSITY). IRANIAN JOURNAL OF PUBLIC POLICY IN MANAGEMENT, 3(5-6), 65-80. SID. https://sid.ir/paper/199136/en

Vancouver: Copy

GHAREHDAGHI ROSTAM, SHEIKHBAKLOU SARA, MOSAVIAN KHADIJEH. SURVEY THE RELATIONSHIP BETWEEN EMPLOYEE ORGANIZATIONAL CITIZENSHIP BEHAVIOR AND STUDENT SATISFACTION (CASE STUDY AREA 13 ISLAMIC AZAD UNIVERSITY). IRANIAN JOURNAL OF PUBLIC POLICY IN MANAGEMENT[Internet]. 2012;3(5-6):65-80. Available from: https://sid.ir/paper/199136/en

IEEE: Copy

ROSTAM GHAREHDAGHI, SARA SHEIKHBAKLOU, and KHADIJEH MOSAVIAN, “SURVEY THE RELATIONSHIP BETWEEN EMPLOYEE ORGANIZATIONAL CITIZENSHIP BEHAVIOR AND STUDENT SATISFACTION (CASE STUDY AREA 13 ISLAMIC AZAD UNIVERSITY),” IRANIAN JOURNAL OF PUBLIC POLICY IN MANAGEMENT, vol. 3, no. 5-6, pp. 65–80, 2012, [Online]. Available: https://sid.ir/paper/199136/en

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