THE INVESTIGATION OF HEADQUARTERS STAFF SATISFACTION WITH POLICE TRANSPORTATION SERVICES IN 2010 (WITH THE EMPHASIS ON THE INTRA-CITIESROADS)

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AGHAEE ASGHAR; SHOGHI MAHMUD; KHOSRAVI MORTEZA

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Journal: Development of Logistics and Human Resource Management Year:2012 | Volume:7 | Issue:24 Page(s): 81-106

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Title

THE INVESTIGATION OF HEADQUARTERS STAFF SATISFACTION WITH POLICE TRANSPORTATION SERVICES IN 2010 (WITH THE EMPHASIS ON THE INTRA-CITIESROADS)

Author(s)

AGHAEE ASGHAR | SHOGHI MAHMUD | KHOSRAVI MORTEZA | Issue Writer Certificate

Keywords

SATISFACTIONQ1

EMPLOYEESQ2

SERVICE QUALITYQ2

I.R.I POLICE HEAD COMMANDING OFFICEQ2

TRANSPORTATION SERVICESQ2

Abstract

SATISFACTION with the communal transportation service is a motivating factor and also the factor for improving physical and mental health of EMPLOYEES and increasing the efficacy and effectiveness in the organization.The present study addresses the degree of SATISFACTION of the police headquarters staff with intra-city TRANSPORTATION SERVICES. This study is conducted to visualize the current condition and presenting the flaws and problems in police TRANSPORTATION SERVICES and also to offer some practical suggestions to appropriate authorities for improving the quality of TRANSPORTATION SERVICES. In terms of the goal, this study is implicational and it has been conducted in descriptive survey method. The population sample contains 1200 EMPLOYEES of police headquarters and the statistical sample includes 175 people. The obtained results indicate that the staff members were satisfied with 5 characteristics including professional ethics, availability of services, respecting for the dignity of the EMPLOYEES, technical quality and transport administration.However, they are not optimally satisfied with 3 characteristics including sanitary, safety, and comfort. It is recommended that police transport administration takes some steps for promoting the quality of TRANSPORTATION SERVICES using the findings of this research; and by accurate planning and constant monitoring and strengthening the transportation vehicles and employing appropriate cars they would ameliorate the flaws and problems and provide the EMPLOYEES SATISFACTION.

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APA: Copy

AGHAEE, ASGHAR, SHOGHI, MAHMUD, & KHOSRAVI, MORTEZA. (2012). THE INVESTIGATION OF HEADQUARTERS STAFF SATISFACTION WITH POLICE TRANSPORTATION SERVICES IN 2010 (WITH THE EMPHASIS ON THE INTRA-CITIESROADS). TOWSEE-QUARTERLY DEVELOPMENT OF THE HUMAN RESOURCES AND LOGISTICS, 7(24), 81-106. SID. https://sid.ir/paper/202091/en

Vancouver: Copy

AGHAEE ASGHAR, SHOGHI MAHMUD, KHOSRAVI MORTEZA. THE INVESTIGATION OF HEADQUARTERS STAFF SATISFACTION WITH POLICE TRANSPORTATION SERVICES IN 2010 (WITH THE EMPHASIS ON THE INTRA-CITIESROADS). TOWSEE-QUARTERLY DEVELOPMENT OF THE HUMAN RESOURCES AND LOGISTICS[Internet]. 2012;7(24):81-106. Available from: https://sid.ir/paper/202091/en

IEEE: Copy

ASGHAR AGHAEE, MAHMUD SHOGHI, and MORTEZA KHOSRAVI, “THE INVESTIGATION OF HEADQUARTERS STAFF SATISFACTION WITH POLICE TRANSPORTATION SERVICES IN 2010 (WITH THE EMPHASIS ON THE INTRA-CITIESROADS),” TOWSEE-QUARTERLY DEVELOPMENT OF THE HUMAN RESOURCES AND LOGISTICS, vol. 7, no. 24, pp. 81–106, 2012, [Online]. Available: https://sid.ir/paper/202091/en

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