A SURVEY OF FACTORS INFLUENCING ON THE ‎TOURISTS SATISFACTION AND LOYALTY IN ARDABIL PROVINCE (THE CASE OF SAREIN TOURISM CITY)

Q: How can I download an article?

To download an article from SID, first log in to the site, search for the article title, and click on the 'Download Article' option.

Q: How can I download an ISI article?

To download an ISI article on SID, enter the keyword or article title in the search bar, view the relevant results, click on the desired article, and select the 'Download Article' option.

Q: How can I access the SID database?

To access the SID database, visit SID.ir, create an account, and log in to access scientific resources.

Q: Is downloading articles from SID free?

Some articles on SID are available for free, while others require payment. Details are specified on the article's page.

EBRAHIMPOUR HABIB; SEYED NAGAVI MIR ALI; YAGUBI NOURMOHAMMAD

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: Tourism Management Studies Year:2011 | Volume:- | Issue:14 Page(s): 69-92

Download Full-Text

Persian Verion

View:

3,599

Download:

Cites:

Information Journal Paper

Title

A SURVEY OF FACTORS INFLUENCING ON THE ‎TOURISTS SATISFACTION AND LOYALTY IN ARDABIL PROVINCE (THE CASE OF SAREIN TOURISM CITY)

Author(s)

EBRAHIMPOUR HABIB | SEYED NAGAVI MIR ALI | YAGUBI NOURMOHAMMAD | Issue Writer Certificate

Keywords

TOURISMQ1

ORGANIZATIONAL FACTORSQ2

ENVIRONMENTAL FACTORSQ2

SATISFACTIONQ2

LOYALTYQ2

Abstract

For the positive social cultural and economic effects that TOURISM entails, it is turning into the fist leading industry in the world, giving rise to a considerable range of opportunities such as job creation, foreign exchange and gain of income.This research investigates two factors, tourist’s SATISFACTION and LOYALTY, in the region of Sarein. It is applicable regarding the goal-type and methodology employed is correlation.Questionnaire is used as the main tool in gathering information. Statistical population of the research consists of the tourists who traveled to Sarein in August.Owing to the unknown number of tourists (Statistical population), available sampling method was employed. Also, correlation coefficient was utilized to analyze the questions, to confirm or rule out the hypotheses, and also to evaluate the strength of the relations.Findings displayed a positive relationship between ‘organizational and ENVIRONMENTAL FACTORS’ and ‘satisfaction’, and also between these three factors and ‘loyalty’, (R=0/71).As a result institutional and ENVIRONMENTAL FACTORS increase SATISFACTION and consequently LOYALTY of tourists, leading to their return to the region and spread of word of mouth. In the end, improvement of the environmental and institutional factors was suggested.

Cites

References

No record.

Cite

APA: Copy

EBRAHIMPOUR, HABIB, SEYED NAGAVI, MIR ALI, & YAGUBI, NOURMOHAMMAD. (2011). A SURVEY OF FACTORS INFLUENCING ON THE ‎TOURISTS SATISFACTION AND LOYALTY IN ARDABIL PROVINCE (THE CASE OF SAREIN TOURISM CITY). TOURISM MANAGEMENT STUDIES (TOURISM STUDIES), -(14), 69-92. SID. https://sid.ir/paper/202565/en

Vancouver: Copy

EBRAHIMPOUR HABIB, SEYED NAGAVI MIR ALI, YAGUBI NOURMOHAMMAD. A SURVEY OF FACTORS INFLUENCING ON THE ‎TOURISTS SATISFACTION AND LOYALTY IN ARDABIL PROVINCE (THE CASE OF SAREIN TOURISM CITY). TOURISM MANAGEMENT STUDIES (TOURISM STUDIES)[Internet]. 2011;-(14):69-92. Available from: https://sid.ir/paper/202565/en

IEEE: Copy

HABIB EBRAHIMPOUR, MIR ALI SEYED NAGAVI, and NOURMOHAMMAD YAGUBI, “A SURVEY OF FACTORS INFLUENCING ON THE ‎TOURISTS SATISFACTION AND LOYALTY IN ARDABIL PROVINCE (THE CASE OF SAREIN TOURISM CITY),” TOURISM MANAGEMENT STUDIES (TOURISM STUDIES), vol. -, no. 14, pp. 69–92, 2011, [Online]. Available: https://sid.ir/paper/202565/en

Related Journal Papers