IDENTIFICATION OF EFFECTIVE FACTORS ON CULTURAL HERITAGE TOURISTS’ SATISFACTION IN SHEIKH SAFI AL-DIN KHĀNEGĀH WORLD HERITAGE SITE

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AFKHAMI BEHROUZ; ALIZADEH MOHAMMAD; ORUJI HASAN

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Title

IDENTIFICATION OF EFFECTIVE FACTORS ON CULTURAL HERITAGE TOURISTS’ SATISFACTION IN SHEIKH SAFI AL-DIN KHĀNEGĀH WORLD HERITAGE SITE

Author(s)

AFKHAMI BEHROUZ | ALIZADEH MOHAMMAD | ORUJI HASAN | Issue Writer Certificate

Keywords

TOURISTSQ2

SATISFACTION LEVELQ1

EFFECTIVE FACTORSQ1

CULTURAL HERITAGE TOURISMQ1

WORLD HERITAGEQ1

SHEIKH SAFI AL-DIN KHĀNEGĀH WORLD HERITAGE SITE 1Q1

Abstract

Regarding social trends in the contemporary world, cultural heritage TOURISTS’ satisfaction has become more important than ever. The aim of this study was to measure the level of cultural heritage TOURISTS’ satisfaction of Sheikh Safi al-din Khānegāh as WORLD HERITAGE Site (WHS). Participants were 400 TOURISTS who visited the universal ensemble of Sheikh Safi and were selected using convenience sampling method. The questionnaire included questions on the motivations of the visit, the SATISFACTION LEVEL of visiting various parts of the ensemble and the services, which were analyzed using SPSS software after finalizing. The results showed the low satisfaction rate of TOURISTS which did not meet WHS standards. There was a high dissatisfaction rate especially among educated people. The study revealed that the satisfaction of cultural heritage TOURISTS on visiting the sites were not considered important for authorities and officials of the Cultural Heritage Organization in Iran; however, TOURISTS’ satisfaction is one of the main factors of sustainable tourism development

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APA: Copy

AFKHAMI, BEHROUZ, ALIZADEH, MOHAMMAD, & ORUJI, HASAN. (2017). IDENTIFICATION OF EFFECTIVE FACTORS ON CULTURAL HERITAGE TOURISTS’ SATISFACTION IN SHEIKH SAFI AL-DIN KH?NEG?H WORLD HERITAGE SITE. TOURISM MANAGEMENT STUDIES (TOURISM STUDIES), 12(37 ), 95-114. SID. https://sid.ir/paper/202615/en

Vancouver: Copy

AFKHAMI BEHROUZ, ALIZADEH MOHAMMAD, ORUJI HASAN. IDENTIFICATION OF EFFECTIVE FACTORS ON CULTURAL HERITAGE TOURISTS’ SATISFACTION IN SHEIKH SAFI AL-DIN KH?NEG?H WORLD HERITAGE SITE. TOURISM MANAGEMENT STUDIES (TOURISM STUDIES)[Internet]. 2017;12(37 ):95-114. Available from: https://sid.ir/paper/202615/en

IEEE: Copy

BEHROUZ AFKHAMI, MOHAMMAD ALIZADEH, and HASAN ORUJI, “IDENTIFICATION OF EFFECTIVE FACTORS ON CULTURAL HERITAGE TOURISTS’ SATISFACTION IN SHEIKH SAFI AL-DIN KH?NEG?H WORLD HERITAGE SITE,” TOURISM MANAGEMENT STUDIES (TOURISM STUDIES), vol. 12, no. 37 , pp. 95–114, 2017, [Online]. Available: https://sid.ir/paper/202615/en

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