THE EFFECT OF ORGANIZATIONAL CULTURE ON TOTAL QUALITY MANAGEMENT

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VALMOHAMMADI CHANGIZ; ROSHANZAMIR SHERVIN

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

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Paper Information

Journal: JOURNAL OF MANAGEMENT STUDIES IN DEVELOPMENT & EVALUATION Year:2014 | Volume:23 | Issue:72 Page(s): 119-141

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Information Journal Paper

Title

THE EFFECT OF ORGANIZATIONAL CULTURE ON TOTAL QUALITY MANAGEMENT

Author(s)

VALMOHAMMADI CHANGIZ | ROSHANZAMIR SHERVIN | Issue Writer Certificate

Keywords

ORGANIZATIONAL CULTUREQ2

TOTAL QUALITY MANAGEMENT (TQM)Q2

MALCOLM BALDRIGE NATIONAL QUALITY AWARD (MBNQA)Q2

PHARMACEUTICAL INDUSTRY OF TEHRANQ2

STRUCTURAL EQUATION MODELING (SEM)Q2

Abstract

The aim of this research is to investigate the effect of ORGANIZATIONAL CULTURE on total quality management (TQM) in the pharmaceutical companies of Tehran-Iran using the structural equation modeling (SEM) technique. ORGANIZATIONAL CULTURE was measured using the instrument developed by Cameron and Quinn. The six TQM categories were measured by the 2011-2012 criteria for performance excellence of the Malcolm Baldrige National Quality Award (MBNQA). All of the 60 items of the questionnaire were represented in seven-point Likert scales. A total of 209 acceptable responses were obtained from senior managers of quality, operations, R&D and sales departments and executive’s levels. The results revealed the positive effect of culture on TQM. The results also specified the leadership category as the most developed aspect of TQM in the Tehran’s pharmaceutical companies. These organizations emphasize on stability and control more than flexibility.

Cites

INVESTIGATING THE RELATIONSHIP BETWEEN TOTAL QUALITY MANAGEMENT AND FINANCIAL PERFORMANCE OF BANKS, INSURANCE COMPANIES, AND ACTIVE INVESTMENT COMPANIES IN IRAN

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APA: Copy

VALMOHAMMADI, CHANGIZ, & ROSHANZAMIR, SHERVIN. (2014). THE EFFECT OF ORGANIZATIONAL CULTURE ON TOTAL QUALITY MANAGEMENT. JOURNAL OF MANAGEMENT STUDIES IN DEVELOPMENT & EVALUATION, 23(72), 119-141. SID. https://sid.ir/paper/202849/en

Vancouver: Copy

VALMOHAMMADI CHANGIZ, ROSHANZAMIR SHERVIN. THE EFFECT OF ORGANIZATIONAL CULTURE ON TOTAL QUALITY MANAGEMENT. JOURNAL OF MANAGEMENT STUDIES IN DEVELOPMENT & EVALUATION[Internet]. 2014;23(72):119-141. Available from: https://sid.ir/paper/202849/en

IEEE: Copy

CHANGIZ VALMOHAMMADI, and SHERVIN ROSHANZAMIR, “THE EFFECT OF ORGANIZATIONAL CULTURE ON TOTAL QUALITY MANAGEMENT,” JOURNAL OF MANAGEMENT STUDIES IN DEVELOPMENT & EVALUATION, vol. 23, no. 72, pp. 119–141, 2014, [Online]. Available: https://sid.ir/paper/202849/en

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