THE IMPACT OF ORGANIZATIONAL SILENCE ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR

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AMIRKHANI AMIR HOSSEIN; GHALEH AGHA BABAEI FERESHTEH

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Journal: JOURNAL OF MANAGEMENT STUDIES IN DEVELOPMENT & EVALUATION Year:2017 | Volume:26 | Issue:85 Page(s): 109-124

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Title

THE IMPACT OF ORGANIZATIONAL SILENCE ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR

Author(s)

AMIRKHANI AMIR HOSSEIN | GHALEH AGHA BABAEI FERESHTEH | Issue Writer Certificate

Keywords

ORGANIZATIONAL CITIZENSHIP BEHAVIORQ2

ORGANIZATIONAL SILENCEQ1

GOOD CITIZENSHIPQ1

SILENCE ATMOSPHEREQ2

Abstract

Organizations need to maintain that employee who undertake beyond their duties and to maintain the organization's social system indirectly to achieve the objectives of the organization and they can help overcome environmental challenges. The aim of this study is to evaluate the impact of ORGANIZATIONAL SILENCE on ORGANIZATIONAL CITIZENSHIP BEHAVIOR. This research, analytical and method of research is correlational. The objective of research is practical and survey methods were used to collect data. In order to achieve this goal, the data was collected by questionnaires and simple random sampling. The population of the research is all staff of the Alborz Insurance Company of Tehran in the summer of 1395. Data analysis and structural equation modeling was done by SPSS16 and LISREL 8.50 software. The findings emphasize the necessity of ORGANIZATIONAL SILENCE in citizenship behavior, and suggest a significant negative impact on ORGANIZATIONAL CITIZENSHIP BEHAVIOR is defensive silence, and acquiescent silent.

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APA: Copy

AMIRKHANI, AMIR HOSSEIN, & GHALEH AGHA BABAEI, FERESHTEH. (2017). THE IMPACT OF ORGANIZATIONAL SILENCE ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR. JOURNAL OF MANAGEMENT STUDIES IN DEVELOPMENT & EVALUATION, 26(85 ), 109-124. SID. https://sid.ir/paper/202921/en

Vancouver: Copy

AMIRKHANI AMIR HOSSEIN, GHALEH AGHA BABAEI FERESHTEH. THE IMPACT OF ORGANIZATIONAL SILENCE ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR. JOURNAL OF MANAGEMENT STUDIES IN DEVELOPMENT & EVALUATION[Internet]. 2017;26(85 ):109-124. Available from: https://sid.ir/paper/202921/en

IEEE: Copy

AMIR HOSSEIN AMIRKHANI, and FERESHTEH GHALEH AGHA BABAEI, “THE IMPACT OF ORGANIZATIONAL SILENCE ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR,” JOURNAL OF MANAGEMENT STUDIES IN DEVELOPMENT & EVALUATION, vol. 26, no. 85 , pp. 109–124, 2017, [Online]. Available: https://sid.ir/paper/202921/en

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