Designing an indigenous model of crisis communication management in Tehran

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Khorsand Hamideh; TALKHABI ALISHAH ALIREZA

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Journal: JOURNAL OF SOCIOLOGY STUDIES Year:2017 | Volume:9 | Issue:34 Page(s): 91-107

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Information Journal Paper

Title

Designing an indigenous model of crisis communication management in Tehran

Author(s)

Khorsand Hamideh | TALKHABI ALISHAH ALIREZA | Issue Writer Certificate

Keywords

Crisis Communication ManagementQ1

Media functionsQ1

Requirements of the mediaQ1

Pre-crisis managementQ1

Abstract

Studying of sectional crises in developing countries especially Iran (that its turning point is the capital) shows communication in its various forms that has operated as an acceleration factor. Thus, this study wants to offer a model that is Crisis Communication Management of Tehran can have effective communication actions for audience at the time of the outbreak of the crisis. According to nature of the subject in this study, combined methods (survey and Delphi technique) are used in order to realize the objectives outlined. The field of this study includes communications professors, managers in charge of media, and headquarters officials of crisis management in Tehran. By using the second Cochran formula the sample size was 217 people. According to the Delphi Technique, viewpoints of 30 teachers expressed in this regard and senior managers of crisis management headquarters and managers in charge of media as experts are used in order to build and complete the questionnaires. According to the results of structural equation modeling, all factor loadings of measuring variables on Six-Media functions in the Pre-crisis management (Informing, educating, monitoring and observing the media environment, public solidarity, guided by public opinion and communication) were significant. Also, according to the information, all factor loadings of measuring variables on Six-media requirements in the effective crisis management (management requirements, media personnel requirements, structural requirements communication, audience-oriented of communication, contextual studies and accountability) were meaningful.

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APA: Copy

Khorsand, Hamideh, & TALKHABI ALISHAH, ALIREZA. (2017). Designing an indigenous model of crisis communication management in Tehran. JOURNAL OF SOCIOLOGY STUDIES, 9(34 ), 91-107. SID. https://sid.ir/paper/222580/en

Vancouver: Copy

Khorsand Hamideh, TALKHABI ALISHAH ALIREZA. Designing an indigenous model of crisis communication management in Tehran. JOURNAL OF SOCIOLOGY STUDIES[Internet]. 2017;9(34 ):91-107. Available from: https://sid.ir/paper/222580/en

IEEE: Copy

Hamideh Khorsand, and ALIREZA TALKHABI ALISHAH, “Designing an indigenous model of crisis communication management in Tehran,” JOURNAL OF SOCIOLOGY STUDIES, vol. 9, no. 34 , pp. 91–107, 2017, [Online]. Available: https://sid.ir/paper/222580/en

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