SATISFACTION OF P ATIENTS ADMITTED TO EMERGENCY DEPARTMENTS IN THE TEACHING HOSPITALS OF ZANJAN UNIVERSITY OF MEDICAL SCIENCES, 2016

Q: How can I download an article?

To download an article from SID, first log in to the site, search for the article title, and click on the 'Download Article' option.

Q: How can I download an ISI article?

To download an ISI article on SID, enter the keyword or article title in the search bar, view the relevant results, click on the desired article, and select the 'Download Article' option.

Q: How can I access the SID database?

To access the SID database, visit SID.ir, create an account, and log in to access scientific resources.

Q: Is downloading articles from SID free?

Some articles on SID are available for free, while others require payment. Details are specified on the article's page.

MAJIDPOUR M.; DINMOHAMMADI M.R.; FAGHIHZADEH S.

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: IRANIAN JOURNAL OF EMERGENCY CARE (IJEC) Year:2017 | Volume:1 | Issue:2 Page(s): 29-37

Download Full-Text

Persian Verion

View:

811

Download:

Cites:

Information Journal Paper

Title

SATISFACTION OF P ATIENTS ADMITTED TO EMERGENCY DEPARTMENTS IN THE TEACHING HOSPITALS OF ZANJAN UNIVERSITY OF MEDICAL SCIENCES, 2016

Author(s)

MAJIDPOUR M. | DINMOHAMMADI M.R. | FAGHIHZADEH S. | Issue Writer Certificate

Keywords

SATISFACTIONQ2

EMERGENCY DEPARTMENTQ2

QUALITY OF SERVICEQ2

ZANJANQ2

Abstract

Background and Objectives: Patient SATISFACTION is one of the important indicators of the quality of the services of EMERGENCY DEPARTMENTs. This study aimed to determine the SATISFACTION rate of patients referred to EMERGENCY DEPARTMENTs of teaching hospitals of ZANJAN University of Medical Sciences.Materials and Methods: In this descriptive cross-sectional study, 193 patients who referred to the emergency centers of teaching hospitals were selected by time sampling during one week in each three working shifts. The patients who entered the study should at least have 6 hours of hospitalization. A SATISFACTION questionnaire approved by the Ministry of Health was used to collect data through individual interviewing. The study data were analyzed using appropriate descriptive and inferential statistics and SPSS Ver.22.Results: The mean score of patients' SATISFACTION in both departments was 64.66 with a standard deviation of 10.26. The highest level of SATISFACTION related to nursing services, amenities and Waiting time for diagnostic tests result, and the lowest level of SATISFACTION was related to teaching patients during discharge time and the waiting time for physician visit.Conclusion: Although the SATISFACTION rate of patients in Emergency Centers, in particular nursing services, was acceptable, in some cases, such as patient education during discharge and timely attendance of a physician, more monitoring and effective measures are needed from the managers of the these departments.

Cites

Investigating the Factors Affecting the Triple Dimensions of Patients’ Satisfaction of Those referred to the Emergency Department in-Zanjan, Iran in 2017

References

No record.

Cite

APA: Copy

MAJIDPOUR, M., DINMOHAMMADI, M.R., & FAGHIHZADEH, S.. (2017). SATISFACTION OF P ATIENTS ADMITTED TO EMERGENCY DEPARTMENTS IN THE TEACHING HOSPITALS OF ZANJAN UNIVERSITY OF MEDICAL SCIENCES, 2016. IRANIAN JOURNAL OF EMERGENCY CARE (IJEC), 1(2 ), 29-37. SID. https://sid.ir/paper/263278/en

Vancouver: Copy

MAJIDPOUR M., DINMOHAMMADI M.R., FAGHIHZADEH S.. SATISFACTION OF P ATIENTS ADMITTED TO EMERGENCY DEPARTMENTS IN THE TEACHING HOSPITALS OF ZANJAN UNIVERSITY OF MEDICAL SCIENCES, 2016. IRANIAN JOURNAL OF EMERGENCY CARE (IJEC)[Internet]. 2017;1(2 ):29-37. Available from: https://sid.ir/paper/263278/en

IEEE: Copy

M. MAJIDPOUR, M.R. DINMOHAMMADI, and S. FAGHIHZADEH, “SATISFACTION OF P ATIENTS ADMITTED TO EMERGENCY DEPARTMENTS IN THE TEACHING HOSPITALS OF ZANJAN UNIVERSITY OF MEDICAL SCIENCES, 2016,” IRANIAN JOURNAL OF EMERGENCY CARE (IJEC), vol. 1, no. 2 , pp. 29–37, 2017, [Online]. Available: https://sid.ir/paper/263278/en

Related Journal Papers