STRATEGIC COLLABORATIVE QUALITY MANAGEMENT AND EMPLOYEE JOB SATISFACTION

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MOSADEGHRAD ALI MOHAMMAD

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: International Journal of Health Policy and Management Year:2014 | Volume:2 | Issue:4 Page(s): 167-174

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Information Journal Paper

Title

STRATEGIC COLLABORATIVE QUALITY MANAGEMENT AND EMPLOYEE JOB SATISFACTION

Author(s)

MOSADEGHRAD ALI MOHAMMAD | Issue Writer Certificate

Keywords

STRATEGIC COLLABORATIVE QUALITY MANAGEMENT

EMPLOYEE JOB SATISFACTION

HOSPITAL

Abstract

Background: This study aimed to examine STRATEGIC COLLABORATIVE QUALITY MANAGEMENT (SCQM) impact on EMPLOYEE JOB SATISFACTION.Methods: The study presents a case study over six years following the implementation of the SCQM programme in a public HOSPITAL. A validated questionnaire was used to measure employees’ job satisfaction. The impact of the intervention was measured by comparing the pre-intervention and post-intervention measures in the HOSPITAL.Results: The HOSPITAL reported a significant improvement in some dimensions of job satisfaction like management and supervision, organisational policies, task requirement, and working conditions.Conclusion: This paper provides detailed information on how a quality management model implementation affects employees. A well developed, well introduced and institutionalised quality management model can improve employees’ job satisfaction. However, the success of quality management needs top management commitment and stability.

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APA: Copy

MOSADEGHRAD, ALI MOHAMMAD. (2014). STRATEGIC COLLABORATIVE QUALITY MANAGEMENT AND EMPLOYEE JOB SATISFACTION. INTERNATIONAL JOURNAL OF HEALTH POLICY AND MANAGEMENT, 2(4), 167-174. SID. https://sid.ir/paper/338091/en

Vancouver: Copy

MOSADEGHRAD ALI MOHAMMAD. STRATEGIC COLLABORATIVE QUALITY MANAGEMENT AND EMPLOYEE JOB SATISFACTION. INTERNATIONAL JOURNAL OF HEALTH POLICY AND MANAGEMENT[Internet]. 2014;2(4):167-174. Available from: https://sid.ir/paper/338091/en

IEEE: Copy

ALI MOHAMMAD MOSADEGHRAD, “STRATEGIC COLLABORATIVE QUALITY MANAGEMENT AND EMPLOYEE JOB SATISFACTION,” INTERNATIONAL JOURNAL OF HEALTH POLICY AND MANAGEMENT, vol. 2, no. 4, pp. 167–174, 2014, [Online]. Available: https://sid.ir/paper/338091/en

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