THE EFFECT OF APPLYING TOTAL QUALITY MANAGEMENT (TQM) MODEL ON FINANCIAL PERFORMANCE TREND OF THE COMPANY: A CASE STUDY

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DIYANATI DEYLAMI ZAHRA; POURCHANGIZ MOHAMMAD SADEGH

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Journal: Management Research in Iran Year:2014 | Volume:18 | Issue:3 Page(s): 113-131

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Information Journal Paper

Title

THE EFFECT OF APPLYING TOTAL QUALITY MANAGEMENT (TQM) MODEL ON FINANCIAL PERFORMANCE TREND OF THE COMPANY: A CASE STUDY

Author(s)

DIYANATI DEYLAMI ZAHRA | POURCHANGIZ MOHAMMAD SADEGH | Issue Writer Certificate

Keywords

TOTAL QUALITY MANAGEMENT (TQM)Q2

EXCELLENCE MODEL (EFQM)Q2

FINANCIAL PERFORMANCE TRENDQ2

FINANCIAL RATIOSQ2

EFFECT SIZEQ2

Abstract

This study examines the impact of Total Quality Managemen (TQM) with principle of the Business Excellence Model (EFQM) on the company's FINANCIAL PERFORMANCE TREND. Total quality management (TQM) and Business Excellence Model (EFQM) are as a means to increase efficiencies and improve the financial performance of the company. This study is a case study on the sazeh pouyesh company- one of Tehran Stock Exchange firms, and analysing FINANCIAL RATIOS of this company during the period of 1384 to 1391 base on 1387 (year of the TQM model implementation). The method used to evaluate the performance of the company, compare dispersion and slope of ratios and to evaluate the effectiveness of TQM implementation model of EFFECT SIZE indicators are used. This research shows that TQM model improves the company's financial performance and change in company's trend, when applying model can not improve at least is able to stabled financial performance.

Cites

INVESTIGATING THE RELATIONSHIP BETWEEN TOTAL QUALITY MANAGEMENT AND FINANCIAL PERFORMANCE OF BANKS, INSURANCE COMPANIES, AND ACTIVE INVESTMENT COMPANIES IN IRAN

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APA: Copy

DIYANATI DEYLAMI, ZAHRA, & POURCHANGIZ, MOHAMMAD SADEGH. (2014). THE EFFECT OF APPLYING TOTAL QUALITY MANAGEMENT (TQM) MODEL ON FINANCIAL PERFORMANCE TREND OF THE COMPANY: A CASE STUDY. MANAGEMENT RESEARCH IN IRAN (MODARES HUMAN SCIENCES), 18(3), 113-131. SID. https://sid.ir/paper/356048/en

Vancouver: Copy

DIYANATI DEYLAMI ZAHRA, POURCHANGIZ MOHAMMAD SADEGH. THE EFFECT OF APPLYING TOTAL QUALITY MANAGEMENT (TQM) MODEL ON FINANCIAL PERFORMANCE TREND OF THE COMPANY: A CASE STUDY. MANAGEMENT RESEARCH IN IRAN (MODARES HUMAN SCIENCES)[Internet]. 2014;18(3):113-131. Available from: https://sid.ir/paper/356048/en

IEEE: Copy

ZAHRA DIYANATI DEYLAMI, and MOHAMMAD SADEGH POURCHANGIZ, “THE EFFECT OF APPLYING TOTAL QUALITY MANAGEMENT (TQM) MODEL ON FINANCIAL PERFORMANCE TREND OF THE COMPANY: A CASE STUDY,” MANAGEMENT RESEARCH IN IRAN (MODARES HUMAN SCIENCES), vol. 18, no. 3, pp. 113–131, 2014, [Online]. Available: https://sid.ir/paper/356048/en

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