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Information Journal Paper

Title

STUDY OF FACTORS EFFECTING ON BUYERS' ‎COMMITMENT AND BEHAVIOR IN INDUSTRIAL ‎MARKETING

Pages

  21-46

Abstract

 Commitment in INDUSTRIAL BUYER AND SELLER RELATIONSHIPS is an important issue ‎of relationship-oriented marketing. Some of the benefits that marketers may ‎gain from commitment of industrial buyers include: favorable buyer ‎purchasing behavior, which leads to decreasing the seller’s costs and ‎increasing the seller’s revenues.‎ This study investigates the factors effecting on BUYER COMMITMENT in ‎industrial markets and impact of commitment on purchasing behavior. The ‎method of study is applied and descriptive. It employs structural model and ‎correlation analysis. The sample was industrial buyers of a famous company ‎in wood industry.‎ Findings of the study are:‎• Industrial BUYER COMMITMENT is improved according to reciprocal ‎services.‎• Favorable buyer purchasing behavior is enhanced with increasing of ‎industrial BUYER COMMITMENT.‎• Seller’s revenues are increased as a result of favorable buyer ‎purchasing behavior.‎• Seller’s costs are decreased as a result of favorable buyer purchasing ‎behavior.‎According to these findings, it is suggested that managers pay due ‎attention to BUYER COMMITMENT and offer reciprocal services for improving ‎buyer commitment.‎

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  • Cite

    APA: Copy

    BABAEI ZAKLIKI, MOHAMAD ALI, & RAKEEI ESFAHANI, PARISA. (2011). STUDY OF FACTORS EFFECTING ON BUYERS' ‎COMMITMENT AND BEHAVIOR IN INDUSTRIAL ‎MARKETING. MANAGEMENT RESEARCH IN IRAN (MODARES HUMAN SCIENCES), 15(2 (71)), 21-46. SID. https://sid.ir/paper/361950/en

    Vancouver: Copy

    BABAEI ZAKLIKI MOHAMAD ALI, RAKEEI ESFAHANI PARISA. STUDY OF FACTORS EFFECTING ON BUYERS' ‎COMMITMENT AND BEHAVIOR IN INDUSTRIAL ‎MARKETING. MANAGEMENT RESEARCH IN IRAN (MODARES HUMAN SCIENCES)[Internet]. 2011;15(2 (71)):21-46. Available from: https://sid.ir/paper/361950/en

    IEEE: Copy

    MOHAMAD ALI BABAEI ZAKLIKI, and PARISA RAKEEI ESFAHANI, “STUDY OF FACTORS EFFECTING ON BUYERS' ‎COMMITMENT AND BEHAVIOR IN INDUSTRIAL ‎MARKETING,” MANAGEMENT RESEARCH IN IRAN (MODARES HUMAN SCIENCES), vol. 15, no. 2 (71), pp. 21–46, 2011, [Online]. Available: https://sid.ir/paper/361950/en

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