EVALUATING 0QUALIFICATION OF PROVIDED SERVICES BY ATHLETIC DEPARTMENT OF UNIVERSITIES; A ARTIFICIAL NEURAL NETWORKS APPROACH (CASE STUDY: YAZD UNIVERSITY)

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DAMOURI D.; ZARE AHMADABADI H.; TAHERI DEMNEH M.; MANSOURI H.

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Journal: OLYMPIC Year:2011 | Volume:19 | Issue:1 (SERIAL 53) Page(s): 39-53

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Title

EVALUATING 0QUALIFICATION OF PROVIDED SERVICES BY ATHLETIC DEPARTMENT OF UNIVERSITIES; A ARTIFICIAL NEURAL NETWORKS APPROACH (CASE STUDY: YAZD UNIVERSITY)

Author(s)

DAMOURI D. | ZARE AHMADABADI H. | TAHERI DEMNEH M. | MANSOURI H. | Issue Writer Certificate

Keywords

ARTIFICIAL NEURAL NETWORKSQ2

PHYSICAL EXERCISE ADMINISTRATIONSQ2

SERVICE QUALITYQ1

Abstract

Customer satisfactory in public organization especially university had been based on SERVICE QUALITY analysis in various areas. This article portrays clarifies role of physical exercise administration of Yazd University student using artificial neural network technique. On the study we try to design standard questioner was analyzed by the ARTIFICIAL NEURAL NETWORKS. There for between Yazd university students 142 were sampled and standard questioner were distributed between them. Research measurement scale based on tree conception perception, exception and the importance of every SERVICE QUALITY parameter. Validity and reliability analyzed via expert advice, factor analysis and Cronbach’s Alpha and a comprehensive comparison between SERVICE QUALITY measurement methods were applied. The results show that the ARTIFICIAL NEURAL NETWORKS have much ability in predicting student’s satisfaction from athletic facilities. This study also showed the ANN can predict the customer’s satisfaction from athletic services by weighted SERVQUAL model as entry using different evaluating models of services quality.

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APA: Copy

DAMOURI, D., ZARE AHMADABADI, H., TAHERI DEMNEH, M., & MANSOURI, H.. (2011). EVALUATING 0QUALIFICATION OF PROVIDED SERVICES BY ATHLETIC DEPARTMENT OF UNIVERSITIES; A ARTIFICIAL NEURAL NETWORKS APPROACH (CASE STUDY: YAZD UNIVERSITY). OLYMPIC, 19(1 (SERIAL 53)), 39-53. SID. https://sid.ir/paper/37695/en

Vancouver: Copy

DAMOURI D., ZARE AHMADABADI H., TAHERI DEMNEH M., MANSOURI H.. EVALUATING 0QUALIFICATION OF PROVIDED SERVICES BY ATHLETIC DEPARTMENT OF UNIVERSITIES; A ARTIFICIAL NEURAL NETWORKS APPROACH (CASE STUDY: YAZD UNIVERSITY). OLYMPIC[Internet]. 2011;19(1 (SERIAL 53)):39-53. Available from: https://sid.ir/paper/37695/en

IEEE: Copy

D. DAMOURI, H. ZARE AHMADABADI, M. TAHERI DEMNEH, and H. MANSOURI, “EVALUATING 0QUALIFICATION OF PROVIDED SERVICES BY ATHLETIC DEPARTMENT OF UNIVERSITIES; A ARTIFICIAL NEURAL NETWORKS APPROACH (CASE STUDY: YAZD UNIVERSITY),” OLYMPIC, vol. 19, no. 1 (SERIAL 53), pp. 39–53, 2011, [Online]. Available: https://sid.ir/paper/37695/en

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