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Information Journal Paper

Title

CUSTOMER CREDIT CLUSTERING FOR PRESENTING APPROPRIATE FACILITIES

Pages

  1-24

Abstract

 Credit institutions to provide variety of granted facilities to their customers, need to conduct comprehensive studies in order to know qualitative and quantitative aspects of their applicants. By this way, they can accomplish a complete evaluation of repay ability measure and calculate the refund facilities probability and finance services (generally called as validation).The purpose of this study was ranking the customer groups and specifying the best part of them until brokerage firms can do their credit allocation process mechanically. Here, after the preprocessing of the data, we converted them into RFM model. Then SOM NEURAL NETWORK as one of the clustering algorithms changed the customers into 10 clusters. Using the proposed model, the clusters were ranked. The top clusters were identified and facilities grant operations were done to the members of these clusters.Finally, three clusters 5, 1 and 7 were defines as top clusters, which are the target customers. Coefficient facilities granted to the top three clusters are 0.271, 0.173 and 0.556, respectively.

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  • Cite

    APA: Copy

    AFSAR, AMIR, HOUSHDAR MAHJOUB, RAHMAT, & MINAIE, BEHROZ. (2014). CUSTOMER CREDIT CLUSTERING FOR PRESENTING APPROPRIATE FACILITIES. MANAGEMENT RESEARCH IN IRAN (MODARES HUMAN SCIENCES), 17(4), 1-24. SID. https://sid.ir/paper/396910/en

    Vancouver: Copy

    AFSAR AMIR, HOUSHDAR MAHJOUB RAHMAT, MINAIE BEHROZ. CUSTOMER CREDIT CLUSTERING FOR PRESENTING APPROPRIATE FACILITIES. MANAGEMENT RESEARCH IN IRAN (MODARES HUMAN SCIENCES)[Internet]. 2014;17(4):1-24. Available from: https://sid.ir/paper/396910/en

    IEEE: Copy

    AMIR AFSAR, RAHMAT HOUSHDAR MAHJOUB, and BEHROZ MINAIE, “CUSTOMER CREDIT CLUSTERING FOR PRESENTING APPROPRIATE FACILITIES,” MANAGEMENT RESEARCH IN IRAN (MODARES HUMAN SCIENCES), vol. 17, no. 4, pp. 1–24, 2014, [Online]. Available: https://sid.ir/paper/396910/en

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