INPATIENT SATISFACTION WITH HEALTH SYSTEM TRANSFORMATION PROJECT IN MAZANDARAN EDUCATIONAL HOSPITALS, IRAN

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Goudarzian Amir Hossein; SHARIF NIA HAMID; JAFARI HEDAYAT; Jamali Saman; BADIEE MILAD; SAYEMI ZAHRA; GHAHRAMANLOU MAHYA; KHANAMIRI ZAINAB; ESLAMI HAFEZ

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Journal: JOURNAL OF MAZANDARAN UNIVERSITY OF MEDICAL SCIENCES Year:2016 | Volume:26 | Issue:136 Page(s): 190-195

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Title

INPATIENT SATISFACTION WITH HEALTH SYSTEM TRANSFORMATION PROJECT IN MAZANDARAN EDUCATIONAL HOSPITALS, IRAN

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Keywords

INPATIENTSQ2

SATISFACTIONQ2

HOSPITALQ2

EDUCATIONALQ2

HEALTHQ2

Abstract

Background and purpose: One of the aims of HEALTH systems is to promote the HEALTH of people which is obtained by providing appropriate HEALTHcare services. This study was conducted to survey the inpatient SATISFACTION level from HEALTH System Transformation Project (HSTP) in EDUCATIONAL HOSPITALs in Mazandaran province, Iran.Materials and methods: A cross-sectional study was done in 2015 on 1200 patients going to be discharged from eight EDUCATIONAL HOSPITALs in Mazandaran province. The HOSPITALs were selected using random sampling. Data was collected using a demographic questionnaire and a questionnaire measuring SATISFACTION levels of HSTP parameters.Results: The patients’ SATISFACTION level was found to be good in majority of the participants (50.2%). There was a significant difference between the mean score for patients’ SATISFACTION level and marital status (P=0.002), EDUCATIONAL level (P<0.001), and occupation (P<0.001).Conclusion: According to this study the patients were rather satisfied with HSTP. Our results indicated that various factors affect the level of patient’s SATISFACTION.

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APA: Copy

Goudarzian, Amir Hossein, SHARIF NIA, HAMID, JAFARI, HEDAYAT, Jamali, Saman, BADIEE, MILAD, SAYEMI, ZAHRA, GHAHRAMANLOU, MAHYA, KHANAMIRI, ZAINAB, & ESLAMI, HAFEZ. (2016). INPATIENT SATISFACTION WITH HEALTH SYSTEM TRANSFORMATION PROJECT IN MAZANDARAN EDUCATIONAL HOSPITALS, IRAN. JOURNAL OF MAZANDARAN UNIVERSITY OF MEDICAL SCIENCES, 26(136), 190-195. SID. https://sid.ir/paper/44982/en

Vancouver: Copy

Goudarzian Amir Hossein, SHARIF NIA HAMID, JAFARI HEDAYAT, Jamali Saman, BADIEE MILAD, SAYEMI ZAHRA, GHAHRAMANLOU MAHYA, KHANAMIRI ZAINAB, ESLAMI HAFEZ. INPATIENT SATISFACTION WITH HEALTH SYSTEM TRANSFORMATION PROJECT IN MAZANDARAN EDUCATIONAL HOSPITALS, IRAN. JOURNAL OF MAZANDARAN UNIVERSITY OF MEDICAL SCIENCES[Internet]. 2016;26(136):190-195. Available from: https://sid.ir/paper/44982/en

IEEE: Copy

Amir Hossein Goudarzian, HAMID SHARIF NIA, HEDAYAT JAFARI, Saman Jamali, MILAD BADIEE, ZAHRA SAYEMI, MAHYA GHAHRAMANLOU, ZAINAB KHANAMIRI, and HAFEZ ESLAMI, “INPATIENT SATISFACTION WITH HEALTH SYSTEM TRANSFORMATION PROJECT IN MAZANDARAN EDUCATIONAL HOSPITALS, IRAN,” JOURNAL OF MAZANDARAN UNIVERSITY OF MEDICAL SCIENCES, vol. 26, no. 136, pp. 190–195, 2016, [Online]. Available: https://sid.ir/paper/44982/en

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