Information Journal Paper
APA:
CopyCARUANA, ALBERT. (2002). SERVICE LOYALTY: THE EFFECTS OF SERVICE QUALITY AND THE MEDIATING ROLE OF CUSTOMER SATISFACTION. EUROPEAN JOURNAL OF MARKETING, 36(7-8), 811-828. SID. https://sid.ir/paper/597424/en
Vancouver:
CopyCARUANA ALBERT. SERVICE LOYALTY: THE EFFECTS OF SERVICE QUALITY AND THE MEDIATING ROLE OF CUSTOMER SATISFACTION. EUROPEAN JOURNAL OF MARKETING[Internet]. 2002;36(7-8):811-828. Available from: https://sid.ir/paper/597424/en
IEEE:
CopyALBERT CARUANA, “SERVICE LOYALTY: THE EFFECTS OF SERVICE QUALITY AND THE MEDIATING ROLE OF CUSTOMER SATISFACTION,” EUROPEAN JOURNAL OF MARKETING, vol. 36, no. 7-8, pp. 811–828, 2002, [Online]. Available: https://sid.ir/paper/597424/en