SERVICE QUALITY: THE SIX CRITERIA OF GOOD PERCEIVED SERVICE QUALITY

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GRONROOS C.

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Journal Paper

Paper Information

Journal: JOURNAL OF BUSINESS REVIEW Year:1988 | Volume:9 | Issue:3 Page(s): 10-13

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Information Journal Paper

Title

SERVICE QUALITY: THE SIX CRITERIA OF GOOD PERCEIVED SERVICE QUALITY

Author(s)

GRONROOS C. | Issue Writer Certificate

Keywords

Not Registered.

Abstract

Cites

A MODEL FOR EVALUATING THE EFFECTS OF SERVICE QUALITY ON CUSTOMER LOYALTY IN THE SPORT SERVICES

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APA: Copy

GRONROOS, C.. (1988). SERVICE QUALITY: THE SIX CRITERIA OF GOOD PERCEIVED SERVICE QUALITY. JOURNAL OF BUSINESS REVIEW, 9(3), 10-13. SID. https://sid.ir/paper/599135/en

Vancouver: Copy

GRONROOS C.. SERVICE QUALITY: THE SIX CRITERIA OF GOOD PERCEIVED SERVICE QUALITY. JOURNAL OF BUSINESS REVIEW[Internet]. 1988;9(3):10-13. Available from: https://sid.ir/paper/599135/en

IEEE: Copy

C. GRONROOS, “SERVICE QUALITY: THE SIX CRITERIA OF GOOD PERCEIVED SERVICE QUALITY,” JOURNAL OF BUSINESS REVIEW, vol. 9, no. 3, pp. 10–13, 1988, [Online]. Available: https://sid.ir/paper/599135/en

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