Information Journal Paper
APA:
CopyHOMBURG, C., & FURST, A.. (2005). HOW ORGANIZATIONAL COMPLAINT HANDLING DRIVES CUSTOMER LOYALTY: AN ANALYSIS OF THE MECHANISTIC AND THE ORGANIC APPROACH. JOURNAL OF MARKETING, 65(3), 95-114. SID. https://sid.ir/paper/605516/en
Vancouver:
CopyHOMBURG C., FURST A.. HOW ORGANIZATIONAL COMPLAINT HANDLING DRIVES CUSTOMER LOYALTY: AN ANALYSIS OF THE MECHANISTIC AND THE ORGANIC APPROACH. JOURNAL OF MARKETING[Internet]. 2005;65(3):95-114. Available from: https://sid.ir/paper/605516/en
IEEE:
CopyC. HOMBURG, and A. FURST, “HOW ORGANIZATIONAL COMPLAINT HANDLING DRIVES CUSTOMER LOYALTY: AN ANALYSIS OF THE MECHANISTIC AND THE ORGANIC APPROACH,” JOURNAL OF MARKETING, vol. 65, no. 3, pp. 95–114, 2005, [Online]. Available: https://sid.ir/paper/605516/en