Information Journal Paper
APA:
CopyMEUTER, M.L., OSTROM, A.L., & ROUNDTREE, R.I.. (2000). SELF-SERVICE TECHNOLOGIES: UNDERSTANDING CUSTOMER SATISFACTION WITH TECHNOLOGY-BASED SERVICE ENCOUNTERS. JOURNAL OF MARKETING, 64(3), 50-64. SID. https://sid.ir/paper/616980/en
Vancouver:
CopyMEUTER M.L., OSTROM A.L., ROUNDTREE R.I.. SELF-SERVICE TECHNOLOGIES: UNDERSTANDING CUSTOMER SATISFACTION WITH TECHNOLOGY-BASED SERVICE ENCOUNTERS. JOURNAL OF MARKETING[Internet]. 2000;64(3):50-64. Available from: https://sid.ir/paper/616980/en
IEEE:
CopyM.L. MEUTER, A.L. OSTROM, and R.I. ROUNDTREE, “SELF-SERVICE TECHNOLOGIES: UNDERSTANDING CUSTOMER SATISFACTION WITH TECHNOLOGY-BASED SERVICE ENCOUNTERS,” JOURNAL OF MARKETING, vol. 64, no. 3, pp. 50–64, 2000, [Online]. Available: https://sid.ir/paper/616980/en