Information Journal Paper
APA:
CopyIP, W.H.. (2008). MODELLING A CRM MARKOV CHAIN PROCESS USING SYSTEM DYNAMICS. INTERNATIONAL JOURNAL OF VALUE CHAIN MANAGEMENT, 2(4), 420-435. SID. https://sid.ir/paper/631541/en
Vancouver:
CopyIP W.H.. MODELLING A CRM MARKOV CHAIN PROCESS USING SYSTEM DYNAMICS. INTERNATIONAL JOURNAL OF VALUE CHAIN MANAGEMENT[Internet]. 2008;2(4):420-435. Available from: https://sid.ir/paper/631541/en
IEEE:
CopyW.H. IP, “MODELLING A CRM MARKOV CHAIN PROCESS USING SYSTEM DYNAMICS,” INTERNATIONAL JOURNAL OF VALUE CHAIN MANAGEMENT, vol. 2, no. 4, pp. 420–435, 2008, [Online]. Available: https://sid.ir/paper/631541/en