E-SERVICE QUALITY: A MODEL OF VIRTUAL SERVICE QUALITY DIMENSIONS

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SANTOS J.

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Journal Paper

Paper Information

Journal: MANAGING SERVICE QUALITY Year:2003 | Volume:13 | Issue:3 Page(s): 233-246

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Information Journal Paper

Title

E-SERVICE QUALITY: A MODEL OF VIRTUAL SERVICE QUALITY DIMENSIONS

Author(s)

SANTOS J. | Issue Writer Certificate

Keywords

Not Registered.

Abstract

Cites

MODEL OF IMPROVING CUSTOMER LOYALTY IN ELECTRONIC STORES

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APA: Copy

SANTOS, J.. (2003). E-SERVICE QUALITY: A MODEL OF VIRTUAL SERVICE QUALITY DIMENSIONS. MANAGING SERVICE QUALITY, 13(3), 233-246. SID. https://sid.ir/paper/631592/en

Vancouver: Copy

SANTOS J.. E-SERVICE QUALITY: A MODEL OF VIRTUAL SERVICE QUALITY DIMENSIONS. MANAGING SERVICE QUALITY[Internet]. 2003;13(3):233-246. Available from: https://sid.ir/paper/631592/en

IEEE: Copy

J. SANTOS, “E-SERVICE QUALITY: A MODEL OF VIRTUAL SERVICE QUALITY DIMENSIONS,” MANAGING SERVICE QUALITY, vol. 13, no. 3, pp. 233–246, 2003, [Online]. Available: https://sid.ir/paper/631592/en

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