Information Journal Paper
APA:
CopyLAI, H.J., & WU, H.H.. (2011). A CASE STUDY OF APPLYING KANOS MODEL AND ANOVA TECHNIQUE IN EVALUATING SERVICE QUALITY. INFORMATION TECHNOLOGY JOURNAL, 10(1), 89-97. SID. https://sid.ir/paper/631621/en
Vancouver:
CopyLAI H.J., WU H.H.. A CASE STUDY OF APPLYING KANOS MODEL AND ANOVA TECHNIQUE IN EVALUATING SERVICE QUALITY. INFORMATION TECHNOLOGY JOURNAL[Internet]. 2011;10(1):89-97. Available from: https://sid.ir/paper/631621/en
IEEE:
CopyH.J. LAI, and H.H. WU, “A CASE STUDY OF APPLYING KANOS MODEL AND ANOVA TECHNIQUE IN EVALUATING SERVICE QUALITY,” INFORMATION TECHNOLOGY JOURNAL, vol. 10, no. 1, pp. 89–97, 2011, [Online]. Available: https://sid.ir/paper/631621/en