TOTAL QUALITY MANAGEMENT OFSTUDENT AND EDUCATIONAL SERVICES OF GONABAD MEDICAL UNIVERSITY AND ITS COINCIDENCE WITH THE STUDENT

Q: How can I download an article?

To download an article from SID, first log in to the site, search for the article title, and click on the 'Download Article' option.

Q: How can I download an ISI article?

To download an ISI article on SID, enter the keyword or article title in the search bar, view the relevant results, click on the desired article, and select the 'Download Article' option.

Q: How can I access the SID database?

To access the SID database, visit SID.ir, create an account, and log in to access scientific resources.

Q: Is downloading articles from SID free?

Some articles on SID are available for free, while others require payment. Details are specified on the article's page.

MANSORIAN M.R.

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: Internal Medicine Today Year:2003 | Volume:9 | Issue:1 Page(s): 56-61

Download Full-Text

Persian Verion

View:

3,261

Download:

Cites:

Information Journal Paper

Title

TOTAL QUALITY MANAGEMENT OFSTUDENT AND EDUCATIONAL SERVICES OF GONABAD MEDICAL UNIVERSITY AND ITS COINCIDENCE WITH THE STUDENT"S SATISFACTION

Author(s)

MANSORIAN M.R. | Issue Writer Certificate

Keywords

TOTAL QUALITY MANAGEMENT (TQM)Q4

STUDENTS SATISFACTION.Q2

Abstract

New Page 1 Introduction and objectives: Nowadays orgnizations are confronted with reforms and changes and they are to be adapted for these factors. The origin of these are the nature of human resources, technology, economical socilization and world policies. Continious quality promotion is a completed and philosophic - management point of view that has three basic elements: customer"s needs and expectations, concentration on services and continious quality promotion. Finally this philosophy of management refrorms organizations. The main objective of this research is to determine total quality management of student and eductional services of Gonabad medical university and its coincidence with satisfaction of the students as its customers in 1380. Methodology :The samples of this cross - sectional descriptive study were students of Gonabad medical university that were chosen randomly at the time of data collection. The total quality questionarie of qualitative American institutions was used for evaluating STUDENTS SATISFACTION. Results: There is a relationship between students satisfaction from educational services and central library and medical information sciences center, having the highest T.Q.M score 138 and 122 respectivy and there is a direct and significant relationship between thier satisfaction from Audio visul section, physical training center, cultural, self-service and dormitory affairs, having T.Q.M score of 111, 105, 101 ,96 and 85 respectively. Conclusion: The results showed that educational department recieved .the highest point (138) and medical 1riformation Science center and central library got the second step with 122points. serf service affairs with 96 and dormitory affairs with 89points got the lowest. Then, the STUDENTS SATISFACTION.of educational department and central library was high and it was low for serf-service and dormitory affairs. So there is a direct relationship between TQ.M score of departments that provide services and students satisfaction. Therefore it is necessary to promote quality of services continously in order to achieve students satisfaction as the customer of student and educational services.

Cites

References

مهمترین ویژگیهای مشاوران مدیریت در قرن 21

Cite

APA: Copy

MANSORIAN, M.R.. (2003). TOTAL QUALITY MANAGEMENT OFSTUDENT AND EDUCATIONAL SERVICES OF GONABAD MEDICAL UNIVERSITY AND ITS COINCIDENCE WITH THE STUDENT"S SATISFACTION. OFOGH-E-DANESH, 9(1), 56-61. SID. https://sid.ir/paper/68776/en

Vancouver: Copy

MANSORIAN M.R.. TOTAL QUALITY MANAGEMENT OFSTUDENT AND EDUCATIONAL SERVICES OF GONABAD MEDICAL UNIVERSITY AND ITS COINCIDENCE WITH THE STUDENT"S SATISFACTION. OFOGH-E-DANESH[Internet]. 2003;9(1):56-61. Available from: https://sid.ir/paper/68776/en

IEEE: Copy

M.R. MANSORIAN, “TOTAL QUALITY MANAGEMENT OFSTUDENT AND EDUCATIONAL SERVICES OF GONABAD MEDICAL UNIVERSITY AND ITS COINCIDENCE WITH THE STUDENT"S SATISFACTION,” OFOGH-E-DANESH, vol. 9, no. 1, pp. 56–61, 2003, [Online]. Available: https://sid.ir/paper/68776/en

Related Journal Papers