LEADERSHIP EVALUATION OF EMERGENCY DEPARTMENTS OF GENERAL-TEACHING HOSPITALS IN IRAN UNIVERSITY OF MEDICAL SCIENCES BASED ON BALDRIGE EXCELLENCE MODEL: A SHORT REPORT

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AGHABABA SARA; MALEKI MOHAMMAD REZA; MORTAZAVI MARYAM

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Title

LEADERSHIP EVALUATION OF EMERGENCY DEPARTMENTS OF GENERAL-TEACHING HOSPITALS IN IRAN UNIVERSITY OF MEDICAL SCIENCES BASED ON BALDRIGE EXCELLENCE MODEL: A SHORT REPORT

Author(s)

AGHABABA SARA | MALEKI MOHAMMAD REZA | MORTAZAVI MARYAM | Issue Writer Certificate

Keywords

EVALUATIONQ2

LEADERSHIPQ3

EMERGENCY DEPARTMENTQ3

BALDRIGE MODELQ3

Abstract

Background and Objectives: LEADERSHIP measurement in health care industry is essential in order to determine the situation, and also to improve and promote the LEADERSHIP. The most frequently used international model in the world is Malcom BALDRIGE MODEL. Maximum score in this model is allocated to the LEADERSHIP criterion. The aim of this study was LEADERSHIP EVALUATION of EMERGENCY DEPARTMENTs of General -Teaching Hospitals of Iran University of Medical Sciences and Health Services based on Baldrige excellence model. Materials and Methods: This cross sectional study was implementd in the EMERGENCY DEPARTMENTs of Rasoul Akram and Firouzgar hospitals. Data were collected and compared with the responses of the 2007 version of the questionnaire model. LEADERSHIP performance was evaluated with Approach, Deployment, Learning, and Integration. Results: The EMERGENCY DEPARTMENT of Rasoul Akram hospital obtained 25 scores(20%), and Firouzgar hospital obtained 20 (16%) scores out of 120 in the LEADERSHIP criterion. Conclusion: LEADERSHIP of EMERGENCY DEPARTMENT of studied hospitals was in the primary levels of Excellency. As in the BALDRIGE MODEL, scoring system is used for the continuing improvement, promotion and excellence in the organizations, the researchers suggest continuing improvement process EVALUATION, and self-assessment in the EMERGENCY DEPARTMENTs.

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APA: Copy

AGHABABA, SARA, MALEKI, MOHAMMAD REZA, & MORTAZAVI, MARYAM. (2010). LEADERSHIP EVALUATION OF EMERGENCY DEPARTMENTS OF GENERAL-TEACHING HOSPITALS IN IRAN UNIVERSITY OF MEDICAL SCIENCES BASED ON BALDRIGE EXCELLENCE MODEL: A SHORT REPORT. JOURNAL OF RAFSANJAN UNIVERSITY OF MEDICAL SCIENCES AND HEALTH SERVICES, 9(1 (34)), 59-64. SID. https://sid.ir/paper/70907/en

Vancouver: Copy

AGHABABA SARA, MALEKI MOHAMMAD REZA, MORTAZAVI MARYAM. LEADERSHIP EVALUATION OF EMERGENCY DEPARTMENTS OF GENERAL-TEACHING HOSPITALS IN IRAN UNIVERSITY OF MEDICAL SCIENCES BASED ON BALDRIGE EXCELLENCE MODEL: A SHORT REPORT. JOURNAL OF RAFSANJAN UNIVERSITY OF MEDICAL SCIENCES AND HEALTH SERVICES[Internet]. 2010;9(1 (34)):59-64. Available from: https://sid.ir/paper/70907/en

IEEE: Copy

SARA AGHABABA, MOHAMMAD REZA MALEKI, and MARYAM MORTAZAVI, “LEADERSHIP EVALUATION OF EMERGENCY DEPARTMENTS OF GENERAL-TEACHING HOSPITALS IN IRAN UNIVERSITY OF MEDICAL SCIENCES BASED ON BALDRIGE EXCELLENCE MODEL: A SHORT REPORT,” JOURNAL OF RAFSANJAN UNIVERSITY OF MEDICAL SCIENCES AND HEALTH SERVICES, vol. 9, no. 1 (34), pp. 59–64, 2010, [Online]. Available: https://sid.ir/paper/70907/en

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