RESPONSIVENESS IN HEALTH SERVICE: PATIENTS EXPERIENCE IN HOSPITAL OF SABZEVAR

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VEJDANI MARJAN

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

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Journal: Journal of Sabzevar University of Medical Sciences Year:2016 | Volume:23 | Issue:4 Page(s): 662-671

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Information Journal Paper

Title

RESPONSIVENESS IN HEALTH SERVICE: PATIENTS EXPERIENCE IN HOSPITAL OF SABZEVAR

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Keywords

RESPONSIVENESSQ1

HOSPITALQ2

PATIENTQ2

Abstract

Background: Considering PATIENT’s experiences about non clinical aspect of health care services is now seen as a key characteristic of an effective health system. This study looks into the RESPONSIVENESS in Sabzevar University of Medical Sciences, 2015.Methods & Materials: In this cross-sectional and explanatory study, 189 HOSPITALized PATIENTs in Vasai HOSPITAL were selected using a stratified and simple random sampling. Standard RESPONSIVENESS Questionnaire was used as the data collection tool. Data were analyzed using descriptive statistics, independent t-tests and ANOVA by SPSS 16 at a significance level of 0.05.Results: Access to the social support during HOSPITALization achieved the highest score while PATIENT autonomy received the least score. There was a significant relationship between Access to the social support and PATIENT’ gender (P≤0.05). Results showed significant differences between wards in this HOSPITAL and Access to the social support and Quality of basic amenities (P≤0.05). From PATIENT view point the total score for this HOSPITAL was (2.43±0.60) that showed the moderate level of RESPONSIVENESS.Conclusion More than ever trying to institutionalize the principle of RESPONSIVENESS culture in this kind of training educational HOSPITAL should be regarded. In this way it could be helpful to design a new scientific approach to implement and evaluate RESPONSIVENESS in HOSPITAL regularly. It also would be an effective way to design suitable guideline and checklist along with improve clinical governance and clinical audit indexes. However, we suggest using theoretical and practical educational courses to improve the knowledge and attitudes of medical and nonmedical staff.

Cites

Correlation between Social Accountability and Quality of Service Delivery in "Health Assistant Plan" of Imam Hossein Medical Education Center, Tehran

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APA: Copy

VEJDANI, MARJAN. (2016). RESPONSIVENESS IN HEALTH SERVICE: PATIENTS EXPERIENCE IN HOSPITAL OF SABZEVAR. JOURNAL OF SABZEVAR UNIVERSITY OF MEDICAL SCIENCES, 23(4), 662-671. SID. https://sid.ir/paper/82202/en

Vancouver: Copy

VEJDANI MARJAN. RESPONSIVENESS IN HEALTH SERVICE: PATIENTS EXPERIENCE IN HOSPITAL OF SABZEVAR. JOURNAL OF SABZEVAR UNIVERSITY OF MEDICAL SCIENCES[Internet]. 2016;23(4):662-671. Available from: https://sid.ir/paper/82202/en

IEEE: Copy

MARJAN VEJDANI, “RESPONSIVENESS IN HEALTH SERVICE: PATIENTS EXPERIENCE IN HOSPITAL OF SABZEVAR,” JOURNAL OF SABZEVAR UNIVERSITY OF MEDICAL SCIENCES, vol. 23, no. 4, pp. 662–671, 2016, [Online]. Available: https://sid.ir/paper/82202/en

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