The tourism industry has undergone a significant shift towards data-driven strategies in recent years. As a means of improving the quality of their service and performance, service providers are analyzing feedback from their customers to increase the number of tourists they attract. Negative feedback also provides valuable insights into the factors that detract from a location's appeal. datasets that gather information on people's experiences and opinions of tourist destinations can be analyzed to extract valuable information. However, there are currently few existing datasets that specifically capture user reviews about historical and tourist attractions in Iran. To fill this gap, users have shared their travel experiences on various websites, and sentiment analysis can be employed to extract insights from this data. Effective sentiment analysis requires a suitable approach for data extraction, pre-processing, and storage. This study provides a framework for the user review dataset preparation, including data collection, ETL, data storage, and evaluation phases. A rich dataset containing user reviews about 178 Iran's historical and tourist attractions was prepared through the proposed framework in which automated crawlers were developed to collect data from Tripadvisor platforms. Data labelling was achieved using the DistilBERT-base-uncased language model for sentiment analysis and human evaluators for final annotations. A total of approximately 25 thousand samples were included in the dataset, and positive user comments outnumbered negative user comments by a wide margin. This high percentage of positive comments suggests that the locations were of a satisfactory standard, making it likely that users would return in the future. The findings of this study can help providers to improve the overall quality of their services by analyzing user reviews. The proposed framework and achieved dataset can also guide future efforts to leverage data for improved performance and customer satisfaction in the tourism industry by identifying areas that need improvement.

Today, data is more valuable to us than gold. When observing the environment, a substantial amount of data, particularly textual information, can be identified, tagged, prepared, and published in the form of a corpus or datasets. The primary objective of our paper is to gather, prepare, tag, and develop a vast dataset of Fidibo users' opinions regarding educational content and e-books. This dataset enables in-depth analysis of emotions and opinion mining, particularly within the educational content realm. A common flaw in nearly all similar datasets in the Farsi language is their restriction to user opinions on services and products available on online platforms. The dataset we refer to as LDPSA (A Large dataset of Persian Sentiment Analysis) offers several advantages over comparable datasets in the Persian language. Notably, this dataset consists of 253, 368 comments, each categorized into 5 classes. LDPSA represents the sole extensive Iranian dataset suitable for scrutinizing educational content and e-books. Moreover, significant insights were gleaned from data analysis. For example, during the COVID-19 pandemic, Iranian individuals dedicated more time to studying and engaging with educational platforms significantly. Nearly 80% of users expressed favorable opinions concerning the informational materials available on the Fidibo website. Users' inclination towards utilizing audio books has escalated, along with other analysis referenced in the paper.