INTRODUCTION: Due to the vulnerability of the country to various disasters and events, the role of directing public opinion, and the attention of the general public and political elites to Islamic Republic of Iran Broadcasting (IRIB), the present study aimed to obtain and explain an executive model of IRIB news in crisis management and the way of citizens' exposure. METHODS: This study was conducted based on an applied research method in terms of objective, and it is qualitative research using an exploratory approach in terms of method. The statistical population consisted of experts, managers, and professors of media and crisis (Crescent Society and Crisis Management Organization). The data were collected using a semistructured in-depth interview technique, and a saturation was observed using a targeted sampling and after 25 interviews. In addition, the Strauss method in grounded theory was applied to analyze the data. Moreover, in the process of theory analysis, MAXQDA (version 2020) was applied, and a total of 120 concepts and 20 categories were identified. FINDINGS: Some categories, such as the unprofessional nature of media, unprofessional coverage of news, biased news organization, lack of media independence, public distrust, and tendency toward alternative media, are the requirements for explaining an executive model of news in crisis management, which are axially coded as causal conditions. In addition, appropriate news coverage, information, analytical programs, people's voice, crisis management principles and organization, education and informing, and culturalization, were the seven main categories selected as the main strategies to develop the model. CONCLUSION: Some categories, such as the improvement of media performance, de-escalation instead of crisis-making, rumor prevention, obtainment of public trust, accountability of officials, organizing and mobilizing human forces, social cohesion, increasing resilience, as well as reconstruction and rehabilitation, are of the consequences of using appropriate strategies to explain IRIB news in crisis management.