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LIBQUAL+™ AS TRANSFORMATIVE EXPERIENCE
WALL TOM B.
PERFORMANCE MEASUREMENT AND METRICS
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EXTRACTING MEANINGFUL MEASURES OF USER SATISFACTION FROM LIBQUAL+TM FOR THE UNIVERSITY LIBRARIES AT VIRGINIA TECH
HITCHINGHAM EILEEN E. | KENNEY DONALD
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LIBQUAL+(TM) AND THE SMALL ACADEMIC LIBRARY
DOLE WANDA
View 113