QFD, AN IMPLEMENT FOR IMPROVING MANAGEMENT AND SERVICE PROVISION IN IRRIGATION AND DRAINAGE NETWORKS (CASE STUDY: GHAZVIN IRRIGATION DISTRICT)

Q: How can I download an article?

To download an article from SID, first log in to the site, search for the article title, and click on the 'Download Article' option.

Q: How can I download an ISI article?

To download an ISI article on SID, enter the keyword or article title in the search bar, view the relevant results, click on the desired article, and select the 'Download Article' option.

Q: How can I access the SID database?

To access the SID database, visit SID.ir, create an account, and log in to access scientific resources.

Q: Is downloading articles from SID free?

Some articles on SID are available for free, while others require payment. Details are specified on the article's page.

SHARIF NEJAD AZAM; PARVARESH RIZI ATEFEH; POORZAND AHMAD

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: Iranian Journal of Soil and Water Research Year:2013 | Volume:44 | Issue:1 Page(s): 45-56

Download Full-Text

Persian Verion

View:

1,272

Download:

Cites:

Information Journal Paper

Title

QFD, AN IMPLEMENT FOR IMPROVING MANAGEMENT AND SERVICE PROVISION IN IRRIGATION AND DRAINAGE NETWORKS (CASE STUDY: GHAZVIN IRRIGATION DISTRICT)

Author(s)

SHARIF NEJAD AZAM | PARVARESH RIZI ATEFEH | POORZAND AHMAD | Issue Writer Certificate

Keywords

CUSTOMER ORIENTATIONQ2

HOUSE OF QUALITY (HOQ)Q2

IRRIGATION AND DRAINAGE NETWORK MANAGEMENTQ2

VOICE OF CUSTOMER (VOC)Q2

Abstract

An ignoring of the customers’ demands constitutes one of the most important problematic issues to be reconsidered in design and operation of irrigation and drainage projects. This, if not properly heeded would cause many inconveniences, specially farmer's dissatisfaction and as a consequence inefficiency of the constructed water works. Towards this, employment of the patterns of management in successful cooperation could be an effective approach to successful irrigation network management. Among some several management methods, the quality performance application, QFD (Quality Function Deployment) is a notable implement to translate the voice of customer into service providing. An employment of the quality factors would lead the organization to themes that are notable to the customers. In this paper, the state of affairs of operation is investigated through an application of the data of status quo vs. the previous experiences of one of the major irrigation districts in Iran (Ghazvin Irrigation District) while using QFD management method and creating the HOQ (House of Quality). Also through an analysis of the results, some solutions have been proposed and categorized to increase the service quality for water users. The results indicated that application of QFD in management of irrigation and drainage networks, similar to other themes of management, works so useful in quality improvement and as well in service provisions.

Cites

No record.

References

No record.

Cite

APA: Copy

SHARIF NEJAD, AZAM, PARVARESH RIZI, ATEFEH, & POORZAND, AHMAD. (2013). QFD, AN IMPLEMENT FOR IMPROVING MANAGEMENT AND SERVICE PROVISION IN IRRIGATION AND DRAINAGE NETWORKS (CASE STUDY: GHAZVIN IRRIGATION DISTRICT). IRANIAN JOURNAL OF SOIL AND WATER RESEARCH, 44(1), 45-56. SID. https://sid.ir/paper/225853/en

Vancouver: Copy

SHARIF NEJAD AZAM, PARVARESH RIZI ATEFEH, POORZAND AHMAD. QFD, AN IMPLEMENT FOR IMPROVING MANAGEMENT AND SERVICE PROVISION IN IRRIGATION AND DRAINAGE NETWORKS (CASE STUDY: GHAZVIN IRRIGATION DISTRICT). IRANIAN JOURNAL OF SOIL AND WATER RESEARCH[Internet]. 2013;44(1):45-56. Available from: https://sid.ir/paper/225853/en

IEEE: Copy

AZAM SHARIF NEJAD, ATEFEH PARVARESH RIZI, and AHMAD POORZAND, “QFD, AN IMPLEMENT FOR IMPROVING MANAGEMENT AND SERVICE PROVISION IN IRRIGATION AND DRAINAGE NETWORKS (CASE STUDY: GHAZVIN IRRIGATION DISTRICT),” IRANIAN JOURNAL OF SOIL AND WATER RESEARCH, vol. 44, no. 1, pp. 45–56, 2013, [Online]. Available: https://sid.ir/paper/225853/en

Related Journal Papers