DESIGNING A MODEL OF KEY STAKEHOLDERS’ EXPECTATIONS IN THE SUBWAY CONSTRUCTION PROJECTS: STUDIED IN MUR CONSTRUCTION PROJECT

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BAHADORESTANI A.; GHALEHNOVI M.; MOTAHARI FARIMANI N.

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Journal: AMIRKABIR JOURNAL OF CIVIL ENGINEERING (AMIRKABIR) Year:2018 | Volume:50 | Issue:1 Page(s): 227-242

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Title

DESIGNING A MODEL OF KEY STAKEHOLDERS’ EXPECTATIONS IN THE SUBWAY CONSTRUCTION PROJECTS: STUDIED IN MUR CONSTRUCTION PROJECT

Author(s)

BAHADORESTANI A. | GHALEHNOVI M. | MOTAHARI FARIMANI N. | Issue Writer Certificate

Keywords

MODELQ1

EXPECTATIONSQ1

STAKEHOLDERSQ1

PROJECTQ1

SUBWAYQ1

Abstract

Urban infrastructure PROJECTs are considered the heart of the economy of countries and productivity of these PROJECTs is fundamental in development strategy of countries. One of the important determining factors in the success of major PROJECTs, especially SUBWAY lines construction PROJECTs is the managers’ performance in interacting with involving PROJECT factors and considering their EXPECTATIONS and demands. In this study, first by offering a theoretical framework, the required processes to MODEL the EXPECTATIONS of key STAKEHOLDERS is expressed and according to the proposed pattern, PROJECT STAKEHOLDERS are identified initially and by identifying the stakeholder EXPECTATIONS and determining the key STAKEHOLDERS, the research enters the MODEL designing phase. In the final stage which is MODELing the EXPECTATIONS of key STAKEHOLDERS, the EXPECTATIONS’ MODEL will be designed using the pattern extracted from the QFD approach. The STAKEHOLDERS’ EXPECTATIONS MODEL shows the EXPECTATIONS of different stakeholder groups from the PROJECT. For designing this MODEL, Mashhad Urban Railways (MUR) construction PROJECT is studied. The results showed that the definitive STAKEHOLDERS have the highest EXPECTATIONS level. “Paying attention to the quality standards of PROJECT’s implementation methods” and “paying attention to the PROJECT’s reporting system” are the most significant EXPECTATIONS; since all the key STAKEHOLDERS have such EXPECTATIONS. Results also showed that the three types of STAKEHOLDERS consisting of “dormant, discretionary and demanding” are not among key STAKEHOLDERS; therefore, in the EXPECTATIONS MODEL of key STAKEHOLDERS, they don’t have any EXPECTATIONS.

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APA: Copy

BAHADORESTANI, A., GHALEHNOVI, M., & MOTAHARI FARIMANI, N.. (2018). DESIGNING A MODEL OF KEY STAKEHOLDERS’ EXPECTATIONS IN THE SUBWAY CONSTRUCTION PROJECTS: STUDIED IN MUR CONSTRUCTION PROJECT. AMIRKABIR JOURNAL OF CIVIL ENGINEERING (AMIRKABIR), 50(1 ), 227-242. SID. https://sid.ir/paper/360127/en

Vancouver: Copy

BAHADORESTANI A., GHALEHNOVI M., MOTAHARI FARIMANI N.. DESIGNING A MODEL OF KEY STAKEHOLDERS’ EXPECTATIONS IN THE SUBWAY CONSTRUCTION PROJECTS: STUDIED IN MUR CONSTRUCTION PROJECT. AMIRKABIR JOURNAL OF CIVIL ENGINEERING (AMIRKABIR)[Internet]. 2018;50(1 ):227-242. Available from: https://sid.ir/paper/360127/en

IEEE: Copy

A. BAHADORESTANI, M. GHALEHNOVI, and N. MOTAHARI FARIMANI, “DESIGNING A MODEL OF KEY STAKEHOLDERS’ EXPECTATIONS IN THE SUBWAY CONSTRUCTION PROJECTS: STUDIED IN MUR CONSTRUCTION PROJECT,” AMIRKABIR JOURNAL OF CIVIL ENGINEERING (AMIRKABIR), vol. 50, no. 1 , pp. 227–242, 2018, [Online]. Available: https://sid.ir/paper/360127/en

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