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ISSN: 2588-4824

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Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Issue Information

MANAGING SERVICE QUALITY
Year:2009 | Volume:19 | Issue:2|Papers Count:1

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Year

Volume(Issue)

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مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Article

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فارسی Version

Title:

DETERMINING THE RELATIVE IMPORTANCE OF CRITICAL FACTORS IN DELIVERING SERVICE QUALITY OF BANKS: AN APPLICATION OF DOMINANCE ANALYSIS IN SERVQUAL MODEL

Author(s):

KUMAR M. | KEE F.T. | MANSHOR A.T.

Journal:

MANAGING SERVICE QUALITY

Issue Info:

Year:
2009
Volume:
19
Issue:
2
Pages:
211-228

Keywords:

Abstract:

Yearly Impact: مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

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Scientific Information Database

ISSN: 2588-4824

Journal Issue Information

MANAGING SERVICE QUALITY Year:2009 | Volume:19 | Issue:2|Papers Count:1

MANAGING SERVICE QUALITY
Year:2009 | Volume:19 | Issue:2|Papers Count:1