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ISSN: 2588-4824

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Journal Issue Information

MANAGING SERVICE QUALITY
Year:2009 | Volume:19 | Issue:-|Papers Count:2

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Title:

BRIDGE OVER TROUBLED WATER OR LONG AND WINDING ROAD? GAP-5 IN AIRLINE SERVICE QUALITY PERFORMANCE MEASURES

Author(s):

CHAU V.S. | KAO Y.Y.

Journal:

MANAGING SERVICE QUALITY

Issue Info:

Year:
2009
Volume:
19
Issue:
-
Pages:
106-134

Keywords:

Abstract:

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