Information Journal Paper
APA:
CopyCHAU, V.S., & KAO, Y.Y.. (2009). BRIDGE OVER TROUBLED WATER OR LONG AND WINDING ROAD? GAP-5 IN AIRLINE SERVICE QUALITY PERFORMANCE MEASURES. MANAGING SERVICE QUALITY, 19(-), 106-134. SID. https://sid.ir/paper/686966/en
Vancouver:
CopyCHAU V.S., KAO Y.Y.. BRIDGE OVER TROUBLED WATER OR LONG AND WINDING ROAD? GAP-5 IN AIRLINE SERVICE QUALITY PERFORMANCE MEASURES. MANAGING SERVICE QUALITY[Internet]. 2009;19(-):106-134. Available from: https://sid.ir/paper/686966/en
IEEE:
CopyV.S. CHAU, and Y.Y. KAO, “BRIDGE OVER TROUBLED WATER OR LONG AND WINDING ROAD? GAP-5 IN AIRLINE SERVICE QUALITY PERFORMANCE MEASURES,” MANAGING SERVICE QUALITY, vol. 19, no. -, pp. 106–134, 2009, [Online]. Available: https://sid.ir/paper/686966/en