Interdisciplinary Journal of Management Studies
Year:2012 | Volume:5 | Issue:2|Papers Count:7

This paper seeks to trace some of the roots and problems of the rational view of innovation. Concentrating primarily upon product innovation, we point out that the eighteenth century notion of social progress in the light of reason has gradually given an enormous impetus to a rational view of product innovation in modern organizations. We summarize several decades of research into management of product innovation from the rational approach, compressing and characterizing the literature by six-key policies, best practices or metaphors. The paper discusses some of the issues and problems concerning the rational approach and finally concludes with proposals for future studies.

The objective of the present study is to identify similarity and dissimilarity in the perception of the taxpayers regarding the returns and assessment aspects under VAT in Assam and to locate the issues of similarity and differences in the perception. The study is based on the primary data collected from the taxpayers of Tinsukia town of Assam by the means of questionnaire. It is found that the perception of the taxpayers regarding the returns and assessment aspect is equally divided, favorable for certain aspects and unfavorable for certain aspect. Thus, there is a need for social marketing tool to educate the taxpayers in respect of the items of which their perception is unfavorable.

Given the fluctuations of oil price in international markets and its effect on global economy, it is expected that gas industry and use of gas as an alternative energy, have become more important. Therefore, identification of strategic decisions in this industry has attracted increasing attention of managers and researchers. This study aims to identify and evaluate strategic decisions in the National Iranian Gas Company, using DEMATEL method for the first time. For data collection, paired comparison questionnaire have been used. The results of the research show that expanding operations to enter a new market, opening and starting up a new plant or facility, expansion of capacity and restructuring are respectively the most important strategic decisions in the industry.

The present study aimed at investigating the existence of long memory properties in ten emerging stock markets across the globe. When return series exhibit long memory, it indicates that observed returns are not independent over time. If returns are not independent, past returns can help predict future returns, thereby violating the market efficiency hypothesis. It poses a serious challenge to the supporters of random walk behavior of the stock returns. Hurst-Mandelbrot's Classical R/S statistic, Lo’s statistic and semi parametric GPH statistic were computed as well as modified GPH statistic of Robinson (1995). The findings suggest existence of long memory in volatility as well as in absolute returns and random walk for asset return series in general for all the selected stock market indices. The study did not support existence of Taylor’s effect in the selected emerging markets.

Institutions of higher education, both public and private, are among the most important institutions of a country. Several economic factors have forced them to act for improving the cost-effectiveness of their activities and the quality of their products (outputs) is strongly expected. Such issues have led universities to focus on profit-making activities and commercialization like manufacturing industries. This propensity is grounded in the fact that manufacturing industries working under an efficient management system can produce very high-quality products. As a matter of fact, there is no such a model for academic contexts. Therefore, this paper is aimed at offering such a model. The coefficients and constants used in this model have all been extracted based on analyzing research and educational aspects of Shahed University. The proposed model is a lexicographic model which has thirty six decision variables that are broken down into two classes of university sources variables (fifteen) and university products variables. The model also includes forty nine goals, seven structural constraints and twenty integer variables. At the end of the paper, the current situation is compared with the recommended one and it shows that many of the variables are suboptimal except variables of research and educational officials (S9), graduate (P7) and PhD (P9) night course students number. The comprehensiveness of this model enables managers to plan the smallest research and educational activities and the solutions can be used by managers as applied guidelines.

This article deals with the relationship existing between the emotional aspect and decision-making processes. More specifically, it examines the links between emotional intelligence, decision biases and effectiveness of the governance mechanisms. The primary purposes of this article are to: consider emotional intelligence like new research ideas that make important contributions to society; offer suggestions for improving manuscripts submitted to the journal; and discuss methods for enhancing the validity of inferences made from research. The article explains that the main cause of organization’s problems is CEO emotional intelligence level. I will use three models (linear regression and logistic binary regression) to examine this correlation: each model treats the relationship between emotional intelligence and one of efficiency criteria of the board. Emotional intelligence has been measured according to the Schutte self-report emotional intelligence scale with a high internal validity level. Regarding the four cognitive biases, they have been measured by means of a questionnaire comprising several items. As for the selected sample, it comprises of some one hundred and eighty Tunisian executives, belonging to sixty firms. Our results have revealed that the presence of a high emotional intelligence rate is not always positively correlated with the executives’ suggestibility with respect to behavioral biases. They have also affirmed the existence of a complementarity relationship between emotional intelligence and the board of directors.

The more a marketing paradigm evolves, the more long-term relationship with customers gains its importance. Also, the move towards a customer-centred approach to marketing, coupled with the increasing availability of customer transaction data, has led to an interest in understanding and estimating customer lifetime value (CLV). There are several researches about the CLV formulas and calculating relations. But the effect of the CLV on the other departments of the organization and especially the effect of the CLV on the key parameters for organization’s profitability such as customer loyalty and satisfaction had little attention. This research is about these shortcomings and covers another essential element for organizational sustainable profitability, customer loyalty. The main purpose of this research is to demonstrate the effect of customer loyalty on the customer lifetime value. For this purpose one of the biggest parts of service sector in Iran is selected and the data from this sector are gathered and analyzed. Banking sector is the biggest body of Iranian service sector of economy. By means of a valid questionnaire, data were gathered from banking sector and after analyzing the hypotheses, results show that the high customer loyalty strongly affects on the enhanced customer lifetime value. In the final section of this paper, both applied and theoretical recommendations will be provided.