Investigating the impact of knowledge management on operational performance through innovation (Case study: Directorate General of Khorramshahr Port and Maritime)

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BAVARSAD BELGHIS; Ghezelbash Hossein

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: JOURNAL OF MARINE SCIENCES AND TECHNOLOGY Year:2021 | Volume:20 | Issue:2 Page(s): 94-107

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Information Journal Paper

Title

Investigating the impact of knowledge management on operational performance through innovation (Case study: Directorate General of Khorramshahr Port and Maritime)

Author(s)

BAVARSAD BELGHIS | Ghezelbash Hossein | Issue Writer Certificate

Keywords

innovation

operational performance

Khorramshahr port and marine administration

Abstract

Since innovation is one of the most important ways to improve organizational performance, knowledge management enables the innovation to grow dramatically, by providing a platform for knowledge development (KM) in the organization. Therefore, the purpose of this study is to investigate the impact of KM on operational performance directly and through innovation. In this study, for measurement of KM dimensions (transfer, storage, application, and creation) and innovation dimensions (marketing, process, organization and production) and, finally, the dimensions of operational performance (speed, cost, quality and flexibility) are considered. The population of this applied research consists of 420 employees of the Khorramshahr Port Authority and Maritime Administration. 291 people were selected using the Cochran formula for limited communities and a questionnaire was provided to them. The data gathering tool was questionnaire. The validity of the questionnaire’, s content was confirmed by the experts and academic professors, and its structure was assessed through analysis. Confirmatory factor was reviewed. Data analysis and hypothesis testing were performed using SPSS 22 software and structural equation modeling (PLS). The results showed that KM improves innovation and operational performance. Also, KM indirectly through innovation improves operational performance. On the other hand, innovation increases operational performance.

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APA: Copy

BAVARSAD, BELGHIS, & Ghezelbash, Hossein. (2021). Investigating the impact of knowledge management on operational performance through innovation (Case study: Directorate General of Khorramshahr Port and Maritime). JOURNAL OF MARINE SCIENCES AND TECHNOLOGY, 20(2 ), 94-107. SID. https://sid.ir/paper/1037504/en

Vancouver: Copy

BAVARSAD BELGHIS, Ghezelbash Hossein. Investigating the impact of knowledge management on operational performance through innovation (Case study: Directorate General of Khorramshahr Port and Maritime). JOURNAL OF MARINE SCIENCES AND TECHNOLOGY[Internet]. 2021;20(2 ):94-107. Available from: https://sid.ir/paper/1037504/en

IEEE: Copy

BELGHIS BAVARSAD, and Hossein Ghezelbash, “Investigating the impact of knowledge management on operational performance through innovation (Case study: Directorate General of Khorramshahr Port and Maritime),” JOURNAL OF MARINE SCIENCES AND TECHNOLOGY, vol. 20, no. 2 , pp. 94–107, 2021, [Online]. Available: https://sid.ir/paper/1037504/en

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