Automobile Workshop Queue System Optimization Using Response Surface

Q: How can I download an article?

To download an article from SID, first log in to the site, search for the article title, and click on the 'Download Article' option.

Q: How can I download an ISI article?

To download an ISI article on SID, enter the keyword or article title in the search bar, view the relevant results, click on the desired article, and select the 'Download Article' option.

Q: How can I access the SID database?

To access the SID database, visit SID.ir, create an account, and log in to access scientific resources.

Q: Is downloading articles from SID free?

Some articles on SID are available for free, while others require payment. Details are specified on the article's page.

Sugianto Welly; Abdul Haq Reazul Haq; Abdol Rahman Mohd Nasrull bin

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: International Journal of Industrial Engineering & Production Research Year:2024 | Volume:35 | Issue:1 Page(s): 1-20

Download Full-Text

View:

Download:

Cites:

Information Journal Paper

Title

Automobile Workshop Queue System Optimization Using Response Surface

Author(s)

Sugianto Welly | Abdul Haq Reazul Haq | Abdol Rahman Mohd Nasrull bin | Issue Writer Certificate

Keywords

automobile

queue

design of experiments

optimization

Abstract

The automobile workshop queue system has been optimized using various approaches, such as queuing theory, simulation, and probability. The utilization of response surface methodology (RSM) for optimizing automobile workshop queue systems is not yet established. The utilization of RSM with direct observation enables the detection of patterns of correlations between variables and responses, which are then represented through mathematical equations. The optimization process involves numerous factors that impact queue performance, which can be categorized into two parts. The number of servers, number of phases, number of workers, worker experience, and layout are classified in inner design. This study examines the relationship between two components of the outer design, specifically the arrival rate and the interarrival time. The responses analyzed are queue cost, service time, average customer waiting time, and number of customers. The findings indicate that queue costs are not reliable for establishing the optimum value due to the significant impact of the cost structure on the structure of the optimal location. This study discovered that the number of leaving customers is related to queue costs and is relevant in selecting the optimal point. This study also formulates mathematical equations for predicting the optimal point. This study emphasizes the necessity for further investigation to uncover alternative mathematical equations that can precisely predict the optimal conditions for various types of services.

Multimedia

No record.

Cites

No record.

References

No record.

Cite

Related Journal Papers

No record.

Related Seminar Papers

No record.

Related Plans