A PERFORMANCE ASSESSMENT MODEL FOR BUSINESS INTELLIGENCE BY USING FUZZY ANALYSIS

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RONAGHI MOHAMMAD HOSSEIN; FEIZI KAMRAN

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Journal: Roshd-e-Fanavari Year:2013 | Volume:9 | Issue:34 Page(s): 53-59

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Title

A PERFORMANCE ASSESSMENT MODEL FOR BUSINESS INTELLIGENCE BY USING FUZZY ANALYSIS

Author(s)

RONAGHI MOHAMMAD HOSSEIN | FEIZI KAMRAN | Issue Writer Certificate

Keywords

BUSINESS INTELLIGENCEQ3

PERFORMANCE ASSESSMENTQ3

FUZZY AHPQ2

NOMINAL GROUP TECHNIQUEQ3

PROCESS MANAGEMENTQ3

Abstract

BUSINESS INTELLIGENCE (BI) is the tool used by enterprises to collect, manage and analyze structural and non-structural data and also information by taking advantage of modem information technology. It utilizes a substantial amount of collected data during the daily operational processes, and transforms the data into information and knowledge to avoid the supposition and ignorance of the enterprises. In the last decade, BUSINESS INTELLIGENCE has evolved as one of the critical applications in organizations to provide useful insight, support decision- making, and drive organizational performance. However, to avoid the ineffective experiences during the deployment, it is important to clarify the impact factors of a BI system and find out a Suitable assessment method to evaluate the performance of BI systems. Evaluating the effectiveness of BUSINESS INTELLIGENCE systems is vital to our understanding of the value and efficacy of management actions and investments. This research is a descriptive survey. We construct an Assessment model to assess the performance of BUSINESS INTELLIGENCE systems based on the outcomes of previous researches. Furthermore, an expert questionnaire using fuzzy analytic hierarchy process (AHP) was used to filter out useful performance indicators. The analytic hierarchy process is a structured technique for organizing and analyzing complex decisions. Finally, we analyze a real case by using the constructed assessment model for BUSINESS INTELLIGENCE systems. We choose an automotive parts manufacturer as a case. The survey sample population consisted of 66 randomly taken employees and managers of the case. The results indicate that the performance of BUSINESS INTELLIGENCE system in our case was suitable.

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APA: Copy

RONAGHI, MOHAMMAD HOSSEIN, & FEIZI, KAMRAN. (2013). A PERFORMANCE ASSESSMENT MODEL FOR BUSINESS INTELLIGENCE BY USING FUZZY ANALYSIS. ROSHD-E-FANAVARI, 9(34), 53-59. SID. https://sid.ir/paper/145105/en

Vancouver: Copy

RONAGHI MOHAMMAD HOSSEIN, FEIZI KAMRAN. A PERFORMANCE ASSESSMENT MODEL FOR BUSINESS INTELLIGENCE BY USING FUZZY ANALYSIS. ROSHD-E-FANAVARI[Internet]. 2013;9(34):53-59. Available from: https://sid.ir/paper/145105/en

IEEE: Copy

MOHAMMAD HOSSEIN RONAGHI, and KAMRAN FEIZI, “A PERFORMANCE ASSESSMENT MODEL FOR BUSINESS INTELLIGENCE BY USING FUZZY ANALYSIS,” ROSHD-E-FANAVARI, vol. 9, no. 34, pp. 53–59, 2013, [Online]. Available: https://sid.ir/paper/145105/en

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