DESIGNING A FUZZY EXPERT SYSTEM FOR SELECTING AN APPROPRIATE CONTRACTOR IN INFORMATION TECHNOLOGY OUTSOURCING

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ELAHI SHAABAN; KALANTARI NADIA; HASANZADEH ALIREZA; SHAYAN ALI

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Journal: IRANIAN COMMUNICATION AND INFORMATION TECHNOLOGY Year:2011 | Volume:2 | Issue:5-6 Page(s): 9-25

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Title

DESIGNING A FUZZY EXPERT SYSTEM FOR SELECTING AN APPROPRIATE CONTRACTOR IN INFORMATION TECHNOLOGY OUTSOURCING

Author(s)

ELAHI SHAABAN | KALANTARI NADIA | HASANZADEH ALIREZA | SHAYAN ALI | Issue Writer Certificate

Keywords

OUTSOURCINGQ3

CONTRACTORQ3

CRITERIONQ3

FUZZY EXPERT SYSTEMQ3

INFORMATION TECHNOLOGYQ2

Abstract

Increment of complexity and costs of INFORMATION TECHNOLOGY systems have made many problems about infrastructure and manpower for organizations which have been decreased by the use of OUTSOURCING. All organizations try to increase the success of OUTSOURCING projects by using different ways. One of the important reasons for failure of these projects especially in IT area- because of its major role in acquisition of competitive advantage- is selecting inappropriate CONTRACTOR. In order to existence of different and contradictive criteria, this selection is complex. The purpose of this research is to determine important criteria and specify the weights of each CRITERION and finally design a FUZZY EXPERT SYSTEM for selecting the best CONTRACTOR in IT OUTSOURCING. The method of knowledge acquisition from experts-which are managers and experts of IT- is a questionnaire. Also in order to evaluate the validity of system, it was used in an IT company. The results show the favorable performance of CONTRACTOR selection expert system.

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APA: Copy

ELAHI, SHAABAN, KALANTARI, NADIA, HASANZADEH, ALIREZA, & SHAYAN, ALI. (2011). DESIGNING A FUZZY EXPERT SYSTEM FOR SELECTING AN APPROPRIATE CONTRACTOR IN INFORMATION TECHNOLOGY OUTSOURCING. IRANIAN COMMUNICATION AND INFORMATION TECHNOLOGY, 2(5-6), 9-25. SID. https://sid.ir/paper/171477/en

Vancouver: Copy

ELAHI SHAABAN, KALANTARI NADIA, HASANZADEH ALIREZA, SHAYAN ALI. DESIGNING A FUZZY EXPERT SYSTEM FOR SELECTING AN APPROPRIATE CONTRACTOR IN INFORMATION TECHNOLOGY OUTSOURCING. IRANIAN COMMUNICATION AND INFORMATION TECHNOLOGY[Internet]. 2011;2(5-6):9-25. Available from: https://sid.ir/paper/171477/en

IEEE: Copy

SHAABAN ELAHI, NADIA KALANTARI, ALIREZA HASANZADEH, and ALI SHAYAN, “DESIGNING A FUZZY EXPERT SYSTEM FOR SELECTING AN APPROPRIATE CONTRACTOR IN INFORMATION TECHNOLOGY OUTSOURCING,” IRANIAN COMMUNICATION AND INFORMATION TECHNOLOGY, vol. 2, no. 5-6, pp. 9–25, 2011, [Online]. Available: https://sid.ir/paper/171477/en

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