Improving the Quality of Life: The Experience of Women with MS from AI Chatbot Program

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Lotfi Foroushani Zahra

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Journal Paper

Paper Information

Journal: JOURNAL OF INNOVATIONS IN COMPUTER SCIENCE AND ENGINEERING Year:2024 | Volume:2 | Issue:1 Page(s): 23-27

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Information Journal Paper

Title

Improving the Quality of Life: The Experience of Women with MS from AI Chatbot Program

Author(s)

Lotfi Foroushani Zahra | Issue Writer Certificate

Keywords

Keywords— Multiple Sclerosis (MS(

Quality of life

AI Chatbots

Artificial Intelligence

Qualitative Method

Abstract

Abstract— This study examines the impact of using artificial intelligence chatbots on improving the quality of life for women with multiple sclerosis (MS) in Iran. Using a qualitative method and semi-structured interviews, the experiences of women participating in relation to the functionality of AI chatbots were analyzed. The findings indicate that chatbots can play a significant role as supportive and informational tools in managing the disease, reducing anxiety, and improving communication for these women. Additionally, these tools assist in organizing daily tasks and reducing feelings of loneliness. Although some participants pointed to an excessive reliance on chatbots, overall, the results show more positive effects compared to the disadvantages of this technology. Ultimately, the research suggests that future studies should explore the psychological and ethical impacts of using chatbots more deeply. Ultimately, the research suggests that future studies should explore the psychological and ethical impacts of using chatbots more deeply. Ultimately, the research suggests that future studies should explore the psychological and ethical impacts of using chatbots more deeply.

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