A CRITIQUE OF THE ISSUES AND THEORETICAL ASSUMPTIONS IN SERVICE QUALITY MEASUREMENT IN THE LODGING INDUSTRY: TIME TO MOVE THE GOAL-POSTS?

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EKINCI YUKSEL; RILEY MICHAEL

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Journal Paper

Paper Information

Journal: INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT Year:1998 | Volume:17 | Issue:4 Page(s): 349-362

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Information Journal Paper

Title

A CRITIQUE OF THE ISSUES AND THEORETICAL ASSUMPTIONS IN SERVICE QUALITY MEASUREMENT IN THE LODGING INDUSTRY: TIME TO MOVE THE GOAL-POSTS?

Author(s)

EKINCI YUKSEL | RILEY MICHAEL | Issue Writer Certificate

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Abstract

Cites

GAP ANALYSIS BETWEEN PERCEPTIONS AND EXPECTATIONS OF SERVICE RECIPIENTS THROUGH SERVQUAL APPROACH IN YAZD, AFSHAR HOSPITAL

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APA: Copy

EKINCI, YUKSEL, & RILEY, MICHAEL. (1998). A CRITIQUE OF THE ISSUES AND THEORETICAL ASSUMPTIONS IN SERVICE QUALITY MEASUREMENT IN THE LODGING INDUSTRY: TIME TO MOVE THE GOAL-POSTS?. INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 17(4), 349-362. SID. https://sid.ir/paper/570796/en

Vancouver: Copy

EKINCI YUKSEL, RILEY MICHAEL. A CRITIQUE OF THE ISSUES AND THEORETICAL ASSUMPTIONS IN SERVICE QUALITY MEASUREMENT IN THE LODGING INDUSTRY: TIME TO MOVE THE GOAL-POSTS?. INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT[Internet]. 1998;17(4):349-362. Available from: https://sid.ir/paper/570796/en

IEEE: Copy

YUKSEL EKINCI, and MICHAEL RILEY, “A CRITIQUE OF THE ISSUES AND THEORETICAL ASSUMPTIONS IN SERVICE QUALITY MEASUREMENT IN THE LODGING INDUSTRY: TIME TO MOVE THE GOAL-POSTS?,” INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, vol. 17, no. 4, pp. 349–362, 1998, [Online]. Available: https://sid.ir/paper/570796/en

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